HUB International

Team Administrator, Commercial

HUB International

full-time

Posted on:

Location Type: Hybrid

Location: Burnaby • Canada

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Salary

💰 CA$45,000 - CA$50,000 per year

About the role

  • Provides exceptional customer experience working with various Production teams
  • Follows HUB Service Guidelines
  • Processes all documentation according to HUB workflows
  • Formally corresponds with customers and insurers
  • Manages account reconciliation working with Accounting team
  • Maintains accuracy of electronic files
  • Reviews and ensures accuracy of policy documentation from insurers
  • Abeyances and follow-up for outstanding information & documentation
  • Reviews and prioritizes all assigned tasks on a daily basis including mail, emails, abeyances/activities
  • Provides back-up support for other departments and Reception on an as-needed basis
  • Continues professional development in order to enhance skills and abilities

Requirements

  • A Level 2 insurance license is required; however, if you’re not fully licensed, we’ll support you in gaining the certification as part of your career development with us
  • Demonstrates excellent customer service skills
  • Strong attention to detail and accuracy
  • Strong communication skills, both written and verbal
  • Intermediate MS Office knowledge, with focus on Excel and Word
  • You enjoy working in a fast paced, client-focused environment
Benefits
  • Competitive compensation
  • Company matching RRSP contributions
  • Tuition financing and career-related training and development
  • Customizable flexible benefits options for you and your family
  • Mental and physical wellness initiatives
  • A positive, collaborative and team-oriented environment
  • Ongoing personal and career development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account reconciliationpolicy documentation reviewdocumentation processingcustomer correspondence
Soft skills
customer serviceattention to detailcommunicationorganizational skills
Certifications
Level 2 insurance license