Lead Consultant – Hybrid
Capco
Consultant, Health & Benefits Consulting
HUB International
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Help to grow and build business with current and prospective clients
- Maintains service and revenue accountability for medium to large sized clients
- As a lead member of client teams, ensure delivery of high-quality work that meets client needs, such as:
- Analyzes financial and claims information relating to benefits plans, annual renewals and client proposals
- Evaluates the cost and design competitiveness of client benefit plans
- Negotiates service and premium rate agreements with insurance providers
- Delivers presentations to clients; conducts client meetings
- Reviews and provides advice related to benefit plan contracts and documentation
- Manage multiple clients or provide senior support for large clients
- Build and maintain excellent relations with clients and internal colleagues
- Lead client meetings and present work to clients using effective and clear written and oral communication
- Identify problems and implement proactive and creative solutions
- Interpret benefits legislation and standards and educate team members as appropriate
- Manages the relationship between clients, administrators, insurance providers and other team members
- Coach and guide team members including providing regular feedback
- Act as a mentor to team members, supporting their growth and development
- Leads internal training sessions to build knowledge of industry topics and trends
- Participates in external training and industry conferences and seminars
- Manages special projects as required
- Acts as a resource to the Employee Benefits practice area
- Build knowledge of and stay informed about other lines of business and introduce other services to clients as appropriate
- Identify cross selling opportunities in other lines of business and introduce other services to clients as appropriate
Requirements
- 5 to 10 years of experience in group benefits or the group insurance industry
- Post-secondary education and related courses in group benefits (CEBS) or actuarial sciences
- Must have LLQP or willingness to obtain it
- Proven capability at the Consultant level
- Excellent mathematical and analytical skills
- Exceptional customer focus
- Excellent communication, project management, presentation and negotiation skills
- Proven leader with the ability to motivate and inspire team members
- Mentor and coach, who demonstrates patience and intuition
- Extremely organized self-starter, flexible, highly independent
- Good working knowledge of personal computers and software, particularly MS Word, Excel and PowerPoint.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial analysisclaims analysisbenefits plan evaluationnegotiationproject managementmathematical skillsanalytical skills
Soft skills
customer focuscommunicationpresentation skillsleadershipmentoringcoachingproblem-solvingorganizationflexibilityindependence
Certifications
CEBSLLQP
