HTX Material Handling

Product Support Representative

HTX Material Handling

full-time

Posted on:

Location Type: Hybrid

Location: Carrollton • Texas • United States

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About the role

  • Develop and maintain a strong understanding of OEM and aftermarket parts.
  • Promote and sell parts solutions to existing and prospective customers.
  • Provide accurate quotes, process orders, and follow up to ensure timely delivery.
  • Track inventory and coordinate with the parts department for restocking needs.
  • Generate leads and sell maintenance contracts, repairs, and inspection services.
  • Educate customers on planned maintenance programs and benefits of proper equipment upkeep.
  • Work closely with the service department to coordinate scheduling and ensure service delivery aligns with customer expectations.
  • Follow up on service satisfaction and identify future service needs.
  • Sell short- and long-term rental solutions for material handling equipment.
  • Understand rental fleet availability and match customers with the right equipment based on operational needs.
  • Assist in rental agreements, pricing, and delivery coordination.
  • Support fleet utilization goals and work to minimize equipment downtime.

Requirements

  • 2+ years of experience in sales, preferably in the material handling or industrial equipment sector.
  • Strong knowledge of forklifts, industrial equipment, or related mechanical systems preferred.
  • Proven ability to generate leads, manage a pipeline, and close deals.
  • Excellent communication, presentation, and interpersonal skills.
  • Self-motivated with a results-driven approach.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Valid driver’s license with a clean driving record (local travel required).
Benefits
  • Competitive base salary + commission structure
  • Vehicle allowance or company vehicle
  • Health, dental, and vision insurance
  • 401(k)
  • Paid time off and holidays
  • Career advancement opportunities in a growing company
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
saleslead generationpipeline managementclosing dealsinventory trackingrental agreementspricing coordinationequipment maintenancecustomer educationservice delivery
Soft Skills
communicationpresentationinterpersonalself-motivatedresults-driven
Certifications
valid driver’s license