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About the role
Key responsibilities & impact- Act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services.
- Maintain accurate records of client information and ensure all documentation is up to date and complete.
- Monitor and manage accounting and tax compliance requirements for clients, including tax and statutory filings.
- Coordinate with internal teams and external service providers to ensure timely delivery of services.
- Develop and maintain relationships with clients to understand their needs and provide customized solutions.
- Provide guidance to clients on accounting and tax best practices.
- Support the development and implementation of new services and processes to improve client experience.
- Ensuring that customers are set up in BAU related systems and all internal trackers are kept up to date.
- Update and Maintain BAU related systems ensuring accuracy and timeliness of data. Systems include, but are not limited to, FreshDesk, Salesforce, SharePoint, Monday, Microsoft Teams, and any other related software systems.
- Create service tickets and review data provided by customers and/or LSPs.
- Monitor calendars and ensure that customers and LSPs meet all deadlines.
- Develop and maintain excellent relationships with both LSPs and customers.
- Respond to customer ad hoc queries, ensure appropriate teams are involved in the event of either escalations or opportunities for service add-ons.
- Monitor the status of assigned tasks and tickets, providing regular updates where required.
- Adhere to SLAs in terms of responsiveness and quality where applicable.
- Build and maintain region and/or service line specific knowledge base.
- Provide excellent customer-centric service.
- Manage and give input on team processes and other business improvement initiatives.
- Additional duties as assigned.
Requirements
What you’ll need- 5 years minimum experience with accounting and tax in a customer facing service delivery capacity.
- 3 years minimum experience managing customer accounting deadlines.
- Certified Public Accountant (CPA) a plus.
- Experience with IFRS and US GAAP.
- Experience with market accounting systems such as Xero, SAGE Intacct, QuickBooks, or others.
- General understanding of the differences and complexities of providing Bookkeeping, Accounts Payable & Receivable, Management Reporting, Consolidation services, and the like across multiple jurisdictions.
Benefits
Comp & perks- 🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account HSP Group Website LinkedIn All Job Openings 51 - 200 employees HSP Group helps companies manage their international operations and expand globally. We provide HQ-based finance, tax, legal and HR personnel with a simplified, turnkey approach to ensure efficient operations, full compliance with local regulations, and needed consistency across each geography. Tax and Accounting Job not on LinkedIn 🔥 58 minutes ago 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧾 Accounting Manager Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
- Act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services.
- Maintain accurate records of client information and ensure all documentation is up to date and complete.
- Monitor and manage accounting and tax compliance requirements for clients, including tax and statutory filings.
- Coordinate with internal teams and external service providers to ensure timely delivery of services.
- Develop and maintain relationships with clients to understand their needs and provide customized solutions.
- Provide guidance to clients on accounting and tax best practices.
- Support the development and implementation of new services and processes to improve client experience.
- Ensuring that customers are set up in BAU related systems and all internal trackers are kept up to date.
- Update and Maintain BAU related systems ensuring accuracy and timeliness of data. Systems include, but are not limited to, FreshDesk, Salesforce, SharePoint, Monday, Microsoft Teams, and any other related software systems.
- Create service tickets and review data provided by customers and/or LSPs.
- Monitor calendars and ensure that customers and LSPs meet all deadlines.
- Develop and maintain excellent relationships with both LSPs and customers.
- Respond to customer ad hoc queries, ensure appropriate teams are involved in the event of either escalations or opportunities for service add-ons.
- Monitor the status of assigned tasks and tickets, providing regular updates where required.
- Adhere to SLAs in terms of responsiveness and quality where applicable.
- Build and maintain region and/or service line specific knowledge base.
- Provide excellent customer-centric service.
- Manage and give input on team processes and other business improvement initiatives.
- Additional duties as assigned. 🎯 Requirements
- 5 years minimum experience with accounting and tax in a customer facing service delivery capacity.
- 3 years minimum experience managing customer accounting deadlines.
- Certified Public Accountant (CPA) a plus.
- Experience with IFRS and US GAAP.
- Experience with market accounting systems such as Xero, SAGE Intacct, QuickBooks, or others.
- General understanding of the differences and complexities of providing Bookkeeping, Accounts Payable & Receivable, Management Reporting, Consolidation services, and the like across multiple jurisdictions. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Accountant – Catalyst Accounting & Tax 🕒 5 days ago WizeTalent 11 - 50 🎯 Recruiter 🤝 B2B Website LinkedIn All Job Openings Senior Accountant managing Australian accounting tasks, including tax returns and financial statements, for Catalyst Accounting & Tax. Fostering team collaboration and maintaining compliance with Australian taxation law. 🇵🇭 Philippines – Remote 💵 ₱1.3M - ₱1.5M / year ⏰ Full Time 🟠 Senior 🧾 Accounting Manager Senior Accounting Manager 🕒 5 days ago GR8 Global 201 - 500 🤝 B2B 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings Managed Accounting Senior role providing outsourced accounting and financial reporting services to various clients. Overseeing financial reporting accuracy and supporting team members in operational accounting tasks. 🇵🇭 Philippines – Remote ⏰ Full Time 🟠 Senior 🧾 Accounting Manager Accounting Associate 🕒 6 days ago STAFFVIRTUAL 501 - 1000 🤝 B2B Website LinkedIn All Job Openings Accounting Associate responsible for various accounting tasks in a supportive and collaborative remote environment. Contributing to client support and internal operations for growth opportunities. 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧾 Accounting Manager Training and Development Specialist – Accounting Focused 🕒 6 days ago Cloud Accountant Staffing 11 - 50 🤝 B2B 💸 Finance Website LinkedIn All Job Openings Training and Development Specialist responsible for developing accounting training materials and facilitating simulations. Engaging offshore accounting professionals and ensuring learning reflects US standards. 🇵🇭 Philippines – Remote 💵 $1.5k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧾 Accounting Manager Audit & Accounting Manager – Service Delivery 🕒 April 2 GR8 Global 201 - 500 🤝 B2B 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings Audit & Accounting Manager at GR8 Global, overseeing audit teams and client relationships. Leading performance management initiatives and ensuring alignment with organizational goals. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧾 Accounting Manager View More Accounting Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accountingtax servicescompliance managementbookkeepingaccounts payableaccounts receivablemanagement reportingconsolidation servicesIFRSUS GAAP
Soft Skills
client relationship managementcustomer servicecommunicationproblem-solvingteam collaborationorganizational skillsattention to detailresponsivenessadaptabilityprocess improvement
Certifications
Certified Public Accountant (CPA)
