HSI

Business Development Representative – Inbound

HSI

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • - Respond promptly to inbound leads generated through:
  • - Website enquiries
  • - Content downloads
  • - Webinar registrations
  • - Event leads (warm/handraiser)
  • - Chat enquiries
  • - Campaign responses
  • - Engage prospects via **phone, email and LinkedIn** to understand their needs, qualification criteria, and buying intent.
  • - Qualify prospects based on defined opportunity criteria before handing off to Account Executives.
  • - Book discovery meetings and product demonstrations for the sales team.
  • - Follow up with marketing-engaged contacts who have shown interest but are not yet ready to buy.
  • - Re-engage older leads and dormant opportunities through targeted outreach, in liaison with Demand & Growth Marketing Manager, APAC.
  • - Partner closely with Marketing to ensure effective follow-up on campaign engagement.
  • - Support marketing initiatives by driving attendance and engagement for webinars, events, and content programs.
  • - Ensure all prospect activity is accurately captured within **Salesforce and sales engagement tools **e.g. Salesloft.
  • - Maintain disciplined follow-up to ensure no qualified lead is missed.
  • - Engage in data clean up in our CRM as needed to minimise duplicate accounts and risk of BDR account overlap issues.
  • - Continuously refine outreach approaches to improve conversion performance.

Requirements

  • - 1–3 years experience in **sales development, business development, or inside sales**.
  • - Experience in **B2B SaaS or technology** environments preferred.
  • - Strong communication and relationship-building skills.
  • - Ability to confidently engage prospects at multiple levels within an organisation.
  • - Highly organised with strong follow-up discipline.
  • - Experience with **Salesforce, HubSpot, or similar CRM systems, as well as Sales Engagement tools **such as Outreach, Salesloft.
  • - Strong curiosity and willingness to learn about enterprise software and workplace safety solutions.
Benefits
  • - Access to a confidential and free EAP Service (Employee Assistance Program)
  • - Birthday Bonus Day – A day of paid leave for your birthday!
  • - Access to FlareHR Employee Benefits & Discounts, including Novated Leasing
  • - Tuition Reimbursement – We are constantly looking to foster development and growth which is why we support eligible employees with education expenses.
  • - Volunteer Leave – We believe in giving back and supporting activities that serve the community which is why our employee’s are entitled to 16 hours of volunteer leave per year to support causes that align with our mission *‘Connection Workplace Safety, Compliance and Employee Development’*
  • - Free Skin Checks & Flu Vaccines
  • - A flexible and hybrid working environment - with free Coffee and Snacks in the office!
  • - Office Lunch provided monthly
  • - A collaborative and supportive team-based environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales developmentbusiness developmentinside salesB2B SaaSCRM systemsSales Engagement toolsdata clean upoutreach approachesqualification criteriaconversion performance
Soft Skills
communication skillsrelationship-building skillsorganisational skillsfollow-up disciplinecuriositywillingness to learn