Hrmony

Customer Success Manager

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Intern, Customer Success Management

🕒 August 11, 2025

Architekten.de

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Praktikant/in im Customer Success bei Architekten.de. Hilf Bauherren, Architekten und Fachplanern, Baubranche zu digitalisieren.

🇩🇪 Germany – Remote

👨‍🎓 Internship

⚪️ Entry-level

🏆 Customer Success

🗣️🇩🇪 German Required

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Working Student Customer Success Management

• Du unterstützt beim Onboarding neuer Kund:innen (z.B. Vorbereitung von Test-Accounts, Unterstützung bei Sonderfällen)
• Du übernimmst administrative Aufgaben (z.B. CRM-Pflege, Prozess-Dokumentation, Rechnungsversand)
• Du beantwortest schriftlich Fragen unserer B2B-Kund:innen
• Du unterstützt bei der Aktualisierung von Präsentationen und weiteren Unterlagen für unsere Kund:innen
• Du unterstützt bei der Vorbereitung von Renewals, Up-Selling und Cross-Selling
• Du arbeitest eng mit unserer Customer Success Team und teilweise dem Sales-Team zusammen und übernimmst weitere vorbereitende Zuarbeiten

Working Student Customer Success Management

Werkstudent Customer Success Management