Outlet Manager
HRI Properties
full-time
Posted on:
Location Type: Office
Location: New Orleans • Louisiana • United States
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About the role
- Oversee the daily operations of the restaurant, including but not limited to, managing staff, ensuring food safety and quality standards, maintaining inventory levels, and implementing cost-control measures
- Recruit, train, and supervise restaurant staff
- Schedule shifts and manage payroll expenses
- Ensure exceptional customer service standards are met at all times
- Monitor financial performance and implement strategies to achieve sales targets and control costs
- Collaborate with chefs and kitchen staff to plan and update menu offerings based on market trends and seasonal availability
- Maintain health and safety standards in compliance with local, state, and federal regulations
- Hold all F&B Staff members accountable, through monitoring their performance, as related to customer service, and staff relations
Requirements
- Proven experience as a Restaurant/Outlet Manager or in a similar role within the hospitality industry
- Hotel experience preferred
- Strong leadership and organizational skills, with the ability to motivate and inspire a diverse team
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and handle multiple priorities
- Knowledge of restaurant management software and POS systems
- Understanding of food, beverage, and labor costs and the ability to implement cost-control measures
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred
- Minimum of 5 years working in a restaurant setting
- Additional certifications (ServSafe, TiPS, etc.) preferred
- POS Micros and Microsoft Suites experience a plus
Benefits
- HRI is an Equal Opportunity Employer M/F/D/V
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
restaurant managementcost-control measuresfood safety standardsinventory managementmenu planningfinancial performance monitoringstaff trainingpayroll managementcustomer service standardsfood and beverage cost management
Soft Skills
leadershiporganizational skillscommunication skillsinterpersonal skillsability to work under pressuremultitaskingteam motivationinspirationperformance monitoringstaff relations
Certifications
ServSafeTiPS