Call Center Agent
HR Ways - Hiring Tech Talent
full-time
Posted on:
Location Type: Remote
Location: Colombia
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About the role
- Customer Order Processing
- Collect customer information according to the provided questionnaire
- Present products based on the customers individual needs and benefits
- Address and handle customer objections effectively
- Offer relevant product courses to customers
- Manage additional objections and finalize orders
- Complete training on time (1 niche every 4 days)
Requirements
- Native Spanish speaker
- Basic computer skills
- Wired LAN internet connection (minimum 50 Mbps or 5G)
- Headset with microphone (headband or over-ear type)
- Nice to Have: English proficiency (B2 level) – not mandatory
Benefits
- Full guidance and support from the Area Supervisor
- Work closely with management to manage tasks effectively
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer order processingcustomer information collectionproduct presentationobjection handlingorder finalizationtraining completion
Soft Skills
customer servicecommunicationproblem-solving