HPG

Ecommerce & Programs Account Manager

HPG

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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Salary

💰 $65,000 - $70,000 per year

About the role

  • Meet or exceed monthly sales quota and goals set
  • Own assigned ecommerce accounts, serving as the primary strategic contact for growth discussions and account performance
  • Collaborate across assigned sales-territories within the team, to share expertise and discovery of opportunity from top lead generators such as CRM’s, Facebook Groups and Portals
  • Lead conversations with customers on why HPG Brands products should be expanded within their ecommerce assortment, clearly articulating value, differentiation, and revenue opportunity
  • Drive onboarding of new product launches with a strategic lens
  • Analyze platform performance, user behavior, and merchandising strategy to recommend data-driven assortment and visibility improvements
  • Develop and execute quarterly growth plans and campaigns in partnership with National teams
  • Contribute meaningfully to Quarterly Business Reviews (QBRs) with insights, opportunity identification, and forward-looking strategies
  • Confidently manage pricing conversations, keeping mind rebate structures, and necessary price discussions while maintaining strong partnership alignment
  • Ensure pricing, integrations, and compliance requirements are executed accurately and efficiently
  • Fuse personalize customer-connection building with technical development to maximize product
  • Serve as the strategic lead for established distributor programs, strengthening partnerships and identifying expansion opportunities
  • Proactively recommend product additions and program enhancements based on launches, trends, and performance data
  • Evaluate program effectiveness and propose structural improvements to drive increased revenue and engagement
  • Lead conversations around program terms, and profitability considerations with confidence and professionalism
  • Maintain program documentation, data sheets, and other requirements with accuracy and efficiency
  • Represent HPG Brands across designated social and distributor platforms, actively engaging in project opportunities and brand-building conversations
  • Elevate brand presence through strategic digital engagement aligned with company growth initiatives

Requirements

  • Strong commercial acumen and confidence leading strategic customer conversations
  • Ability to influence assortment decisions and articulate ROI and revenue impact
  • Comfortable navigating pricing negotiations and margin conversations independently
  • Analytical mindset with the ability to translate data into growth strategy
  • Highly organized with the ability to balance strategy and execution
  • Promotional products industry experience strongly preferred
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health savings account
  • Employee assistance program
  • Employee discount
  • Life insurance
  • Paid time off
  • 401(k)
  • Referral program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisecommerce strategymerchandising strategypricing negotiationprogram managementcampaign executionperformance evaluationcustomer engagementdigital engagementgrowth strategy
Soft Skills
commercial acumenstrategic thinkinginfluencing skillsorganizational skillscommunication skillsconfidenceprofessionalismanalytical mindsetcollaborationcustomer connection