
Account Manager
HPG
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $65,000 per year
Job Level
About the role
- Actively engage with customers daily to build relationships, identify opportunities, and drive sales growth across all HPG Brands.
- Support Outside and National sales teams to ensure business success.
- Collaborate closely with Associate Account Executives to grow the region.
- Meet or exceed monthly sales quotas across all HPG Brands subsidiaries.
- Conduct proactive outreach to build relationships, discuss campaigns, and follow up on marketing initiatives.
- Effectively engage in virtual meetings with customers and assist Outside Sales Teams.
- Identify and secure new business opportunities within existing accounts.
- Develop and maintain a strong sales pipeline to achieve revenue goals.
- Deliver high-quality customer service and support, including handling inbound queue calls.
- Provide customer quotations in a timely manner.
- Educate customers on HPG sales tools.
- Update and manage CRM records in a NetSuite environment.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum of one (1) year experience in sales.
- Experience in the promotional products industry is a plus.
- Proficiency in Microsoft Office Suite.
- Experience with CRM systems (NetSuite preferred).
- Strong client relationship-building skills.
- Excellent oral, written, and presentation communication abilities.
- Effective problem-solving and negotiation skills.
- Detail-oriented with strong proofreading and accuracy skills.
- Team player with the ability to work independently.
- Business development mindset with a focus on sales growth.
- Exceptional customer service awareness and responsiveness.
- Ability to manage multiple tasks and adapt to changing priorities.
- Self-motivated with the ability to make independent decisions.
- Remains professional, calm, and solution-oriented under pressure.
- Capable of recognizing when to seek guidance from leadership.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account
- Employee assistance program
- Employee discount
- Life insurance
- Paid time off
- 401(k)
- Referral program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescustomer servicebusiness developmentnegotiationproblem-solvingrelationship buildingproofreadingMicrosoft Office SuiteCRM systemssales pipeline management
Soft Skills
communicationdetail-orientedteam playerself-motivatedadaptabilityprofessionalismcalm under pressureindependent decision-makingresponsivenesscollaboration
Certifications
Bachelor’s degree