HP

Inside Sales Account Manager – Small and Medium Business

HP

full-time

Posted on:

Location Type: Office

Location: Boise • Idaho • New Mexico • United States

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Salary

💰 $31 - $47 per hour

About the role

  • Handles customer request calls adeptly, leveraging expertise to effectively sell products, services, and solutions to the installed customer base.
  • Addresses complex customer inquiries by offering multi-product/service solutions, often involving integrated solutions that meet intricate needs.
  • Manages key accounts, nurturing relationships, identifying growth opportunities, and aligning offerings with client objectives.
  • Maintains an in-depth understanding of the organization's products, services, and industry trends, ensuring accurate and insightful communication with customers.
  • Navigates complex negotiations and high-value sales opportunities to secure beneficial outcomes for both customers and the organization.
  • Collaborates with cross-functional teams to optimize the sales process, ensuring seamless customer experience and efficient workflows.
  • Provides valuable inputs to Sales Representatives on emerging market trends, customer preferences, and potential opportunities to refine sales strategies.
  • Analyzes performance metrics and data to identify trends, areas for improvement, and opportunities for optimizing sales outcomes.
  • Contributes to the development of sales strategies, collaborating with management and cross-functional teams to align sales efforts with organization goals.
  • Trains, coaches, and leads other lower-level representatives, sharing knowledge and experience to enhance the team's collective performance.

Requirements

  • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated knowledge.
  • Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.
  • Certified Inside Sales Professional (CISP)
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales strategiesperformance metrics analysiscustomer relationship managementnegotiationmulti-product solutionsintegrated solutionsaccount managementdata analysis
Soft Skills
communicationcollaborationcoachingleadershipcustomer serviceproblem-solvingrelationship building
Certifications
Certified Inside Sales Professional (CISP)