HP France

Account Executive

• The Entry Level Category Sales Representative supports category sales and business development activities by gathering insights on product categories, customer needs, and market dynamics.
• This role focuses on low‑complexity, low‑impact tasks and operates under close supervision.
• The position provides foundational exposure to category management, sales execution, and cross‑functional collaboration while building core sales and business skills.
• Develop a foundational understanding of the organization’s products or services, including features, benefits, and value propositions.
• Support category sales initiatives by assisting with product line management and quota tracking for low‑complexity products or customer segments.
• Follow up with leads and prospective customers to support relationship building, respond to basic inquiries, and collect relevant information.
• Maintain accurate and up‑to‑date records of customer interactions, sales activities, and pipeline data in CRM systems.
• Conduct basic external market research to gather insights on industry trends, competitors, and customer preferences.
• Collect and analyze customer feedback to identify needs, pain points, and improvement opportunities.
• Translate findings into simple insights and recommendations to support sales and category planning efforts.
• Collaborate with internal teams including Marketing, Sales, and Finance to support execution of category plans.
• Ensure all activities comply with company policies, procedures, and governance standards.
• Assist in coordinating go‑to‑market activities under guidance from senior team members.
• Work on routine and clearly defined problems under the supervision of experienced Category Sales Representatives or managers.
• Participate in training programs to build knowledge of product categories, sales processes, business fundamentals, and market dynamics.
• Demonstrate continuous learning and skill development through feedback and coaching.

Sales Representative

Financial Planning and Analysis

• Leads and/or provides expertise to functional project teams and participates in cross-functional initiatives.
• Acts as an expert providing direction and guidance to process improvements and establishing policies.
• Collaborates with business leaders to guide and influence strategic decision-making within a broad scope.
• Performs complex and occasionally highly complex financial analysis for a financial function or business, utilizing strong business understanding to achieve objectives effectively.
• Leads and drives business initiatives, overseeing analysts across multiple sub-functions within finance.
• Forecasts financial results within a broad scope and identifies opportunities for process improvement and policy development, actively engaging in their design and implementation.
• Represents the business unit during cross-regional or cross-functional planning processes.
• Represents the organization to external customers and clients.
• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
• Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees.

Consumer Services Finance Lead

Product Manager

• Coordinates with cross-functional teams in the development and execution of new solution introductions.
• Leads cross-functional, cross-organizational teams and agencies in the development and execution of introduction plans.
• Develops and owns a comprehensive GTM scorecard/dashboard, including associated metrics, goals, and benchmarks.
• Leads the development of closed-loop post-analysis for marketing programs, and identifies and executes indicated actions.
• Develops and defines customer segmentation strategies at a global scale, tailoring PSS experiences to different customer segments.
• Oversees global marketing operations activities, as needed, like CRM update, accrual management, collateral fulfillment etc.
• Assists in the development of advanced sales training materials to empower the sales force.
• Partners with sales senior management in retailer/reseller account calls/development to strengthen relationships and drive sales.
• Provides mentorship and guidance to lower-level employees, thus, ensuring the realization of operational and strategic plans.

Solutions Product Manager

Program Manager

• Drive the planning, execution, and delivery of product and program launches from concept through release
• Define and manage program scope, schedules, milestones, and deliverables
• Partner with product management, engineering, marketing, operations, and supply chain to ensure launch readiness
• Track and manage dependencies, risks, and issues to keep launches on track
• Facilitate cross-functional meetings, communicate updates, and maintain program documentation
• Ensure alignment between development teams and business requirements
• Monitor progress, escalate challenges, and drive timely resolutions
• Support post-launch reviews and continuous improvement for future programs
• Standardize and optimize processes, tools, and templates to improve launch efficiency

Systems Program Manager

Account Manager

• The CRT Partner Manager is responsible for the supervision of activities and resources needed to support the day-to-day CRT operations in Americas region (AMS).
• Ensure 100% of accurate & timely complaints logging and right level of service provided to customers through monitoring of partners’ performance.
• Monitor partner operations.
• Manage partner performance according to defined Key Performance Indicator.
• Drive performance improvement over time.
• Optimize resources and costs through thorough planning and forecasting.
• Understanding complaint drivers and promoting prevention.
• Coaching Partner for continuous improvement and fair resolutions.
• Control and approve costs of compensation suggested by the partner.
• Maintain good knowledge of e2e support processes, ensure teams’ process adherence and consistent quality of complaint management, at right cost.
• Execute data quality checks to ensure consistency and accuracy of reporting, suppliers’ invoices check.
• Perform KPIs deep dive analysis, address gaps and deviations, plan actions and progress monitoring.
• Collaborating with CS, Store, and Supply Chain to fix systemic issues.
• Optimizing complaint handling models and aligning with CS WW.
• Supporting CS transformation projects to reduce complaint volumes.
• Driving innovation and mentoring others.
• Acting as the internal 'voice of the customer.'

Sales Representative

Consumer Services Finance Lead

Solutions Product Manager

Systems Program Manager

Customer Relations Partner Manager