Houzz

Accounting Manager

• Spend your time interacting with Ivy and Houzz Pro users by email, phone, and scheduled screenshare appointments
• Train new and existing users on our QBO integration and how to use the two systems together effectively and efficiently
• Create and optimize internal and external Quickbooks documentation, including automation processes
• Provide functional accounting, troubleshooting, product feature explanation and assist with enhanced product features or changes
• Teach and provide technical support to customers, accountants, other QB Integration Experts, and internal support teams, both US and International, as needed
• Work with the product development team to troubleshoot and resolve syncing issues or bugs within the Houzz Pro/QBO integration
• Collaborate with the development team to improve processes regarding the integration and provide feedback and suggestions on product improvement to ensure a better user experience
• Create and record educational videos for Houzz Pro and Ivy users
• Establish an onboarding and training protocol for Houzz Pro users to better streamline their integration. Monitor and make necessary adjustments to this protocol as product features change or new features are introduced
• Manage technical support issues via Jira and work with Houzz Pro engineering team to monitor, troubleshoot, and solve tickets/issues.

Accounting Integration Expert

Data Scientist

• Houzz is looking for a world-class Data Scientist to join our Pro Data Science team.
• The team focuses on uncovering critical insights and delivering models to leverage those findings thus powering intelligent business decisions.
• As a Data Scientist at Houzz you are on the front line of uncovering insights to directly impact product roadmap and revenue.