Manager, Transaction Management
House Buyers of America, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $80,000 - $130,000 per year
About the role
- Manage acquisition and disposition transactions from contract ratification through settlement
- Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
- Establish, track, and manage KPIs for all team members
- Hire, supervise, train and mentor Transaction Coordinators
- Develop and update all policies and procedures, including creating video and written training documents
- Ensure all policies and procedures are being followed
- Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
- Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
- Request loans for new acquisitions and coordinate with lenders
- Manage construction loan draw requests in partnership with the Construction team
- Oversee all property listings, including procuring professional photography and virtual staging
- Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
- Ensure the company CRM is updated consistently and accurately for all transactions
- Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
- Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
- Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
- Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers
- Maintain a high level of customer service for buyers, sellers, and partners
- Assist with hiring and managing 3rd party property managers to manage our rental portfolio
- Thrive in a fast-paced environment; availability may include evenings and weekends as needed
Requirements
- 2+ years of people management experience in settlement, title, or transaction management
- 5+ years of real estate transaction experience
- Proven experience managing high-volume acquisitions and dispositions
- Highly assertive and comfortable holding internal teams and external partners accountable
- Strong work ethic and ownership mindset
- Ability to independently resolve complex real estate transaction issues
- You love people and are obsessed with making customers happy
- Bachelor’s degree required
- Proficient with Microsoft Office and CRM systems
- You thrive on working in a fast paced environment
Benefits
- Fully remote work environment
- Competitive pay, strong benefits, and a great company culture
- Work hard / play hard environment with great people
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
transaction managementreal estate transactionscontract reviewKPI managementportfolio managementloan coordinationconstruction loan managementproperty listing managementproblem resolutioncustomer service
Soft skills
people managementassertivenesswork ethicownership mindsetindependent problem solvingcustomer obsessionteam collaborationmentoringtrainingfast-paced adaptability
Certifications
Bachelor's degree