Director of Inventory Operations
Hotwire Communications Ltd
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Job Level
Tech Stack
About the role
- Build and enforce a disciplined inventory governance and control framework that eliminates reactive reconciliation
- Standardize warehouse processes across internal and 3PL facilities to ensure consistency and compliance
- Drive continuous improvement in inventory accuracy and operational efficiency
- Partner with IT to optimize D365 workflows, strengthen system automation, improve process integrity. Eliminate manual workarounds by implementing scalable, system-driven solutions
- Ensure accurate status management for serialized and non-serialized inventory across all locations
- Establish inventory-related KPIs and SLA expectations for 3PL providers and logistics partners
- Monitor 3PL performance and proactively address operational gaps
- Oversee forward and reverse logistics controls, including refurbishment processes
- Reduce recurring accounting escalations through proactive governance and root cause analysis
- Ensure documentation standards, internal controls, and audit readiness are maintained
- Support month-end and year-end inventory reporting and valuation processes
- Build executive-ready dashboards reflecting inventory exposure, risk, and performance trends
- Provide data-driven analysis and reporting to senior leadership
- Develop team capabilities, clarify role accountability, and strengthen operational discipline
- Foster a control-oriented, data-driven culture aligned with company growth objectives
- Support cross-functional alignment as the organization scales into new markets and operational models
- Other duties as assigned by Supervisor.
Requirements
- Bachelor's degree in business administration, supply chain management, or a related field
- 10–12+ years in inventory operations, supply chain, or materials management leadership
- Strong ERP experience (D365 preferred; telecom systems experience a plus)
- Experience with serialized inventory and device lifecycle control
- 3PL oversight experience
- Strong financial acumen with understanding of inventory valuation and balance sheet impact
- Proven ability to stabilize complex, cross-functional operational environments
- Ability to engage and influence collaborative partnerships with internal and external stakeholders.
Benefits
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory governancewarehouse processesinventory accuracyD365 workflowssystem automationKPI establishmentlogistics controlsdata-driven analysisfinancial acumeninventory valuation
Soft Skills
collaborative partnershipsoperational disciplinecross-functional alignmentinfluenceteam capabilities developmentproactive governanceroot cause analysiscommunicationproblem-solvingleadership