Hotel Equities

Sales Manager

Hotel Equities

full-time

Posted on:

Location Type: Office

Location: Fargo • North Dakota • United States

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Salary

💰 $55,000 - $60,000 per year

About the role

  • Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
  • Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
  • Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
  • New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
  • Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other company hotels.
  • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
  • Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
  • Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
  • Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
  • Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
  • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
  • Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
  • Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
  • Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
  • Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
  • Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
  • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
  • Displays a neat, clean, and business-like appearance at all times.
  • Local travel is required; a personal vehicle is necessary for sales calls.
  • Hours: Minimum of 40 hours over a five-day period; days and times may vary based on business needs. Must be available when personal accounts are in-house.

Requirements

  • Demonstrated proficiency with Microsoft Office applications, with intermediate to advanced Word and Excel skills
  • Prior exposure to computerized Sales & hotel Property Management Software; experience with OPERA and CI-TY software is a plus
  • A genuine interest in hospitality; a desire to make others feel welcome, comfortable, and cared for
  • A collaborative spirit and enjoyment of teamwork
  • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage
  • The ability to work a flexible schedule including nights, weekends, and/or holidays.
Benefits
  • Medical, Dental, and Vision Insurance
  • Vacation and Holiday Pay
  • Same-Day Pay Available
  • Employee Assistance Programs
  • Opportunities for Career Growth and Manager Training Programs
  • Reduced Room Rates Across Our Portfolio
  • Third-Party Perks (such as Movie Tickets, Attractions, and More)
  • 401(k) Plan with Company Match
  • Employee Discounts
  • Flexible Scheduling Options
  • Other Voluntary Benefits (Life Insurance, Accident Insurance, etc.)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
yield managementaccount managementtelemarketingcustomer profilingfile managementmarket researchsales techniquesnegotiationMicrosoft OfficeSales & hotel Property Management Software
Soft Skills
customer relationship managementcommunicationteamworkprofessionalismtime managementcreativityinterpersonal skillsintegrityservice-focused approachorganizational skills