Hotel Equities

Food & Beverage Manager

Hotel Equities

full-time

Posted on:

Location Type: Office

Location: Fort Collins • Colorado • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $55,000 - $65,000 per year

About the role

  • Plan and manage the functions of the hotel F&B to achieve customer satisfaction and quality service while meeting/exceeding financial goals
  • Responsible for short- and long-term planning and day-to-day operations of the above areas in the hotel
  • Develop and recommend the budget, marketing plans and objectives and manage within those approved plans
  • Manage the Human Resources in the group to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate
  • Develop, recommend, implement and manage the group's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations
  • Implement company programs (company/franchise), develop local programs and procedures and manage the operations of the group, ensuring compliance with SOPs, safety regulations and all other federal, state and local laws and regulations
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
  • Comply with emergency organizational procedures and training assigned Departmental Ambassadors to ensure appropriate protection for the hotel guests, staff and company asset
  • Promote an accident prevention program to minimize liabilities and related expenses
  • Manage the maintenance/sanitation of the front and back of the house to protect the assets, comply with regulations and ensure quality service and customer satisfaction
  • Assume the responsibilities of the General Manager in his/her absence

Requirements

  • High School diploma /Secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
  • Requires advanced knowledge of the hospitality and business management fields
  • Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information
  • Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches
  • Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction
  • Requires highly developed communication skills in leading Ambassadors and guest satisfaction
  • Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors
  • Must have excellent literacy skills necessary for reports, policies and procedures
  • Must have vision ability in order to visually inspect hotel
  • Must have mobility to walk through the front and the back of the hotel
  • Being passionate about people and service
  • Strong communication skills are essential when interacting with guests and employees
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budget managementmarketing planninghuman resources managementcustomer satisfactionsafety regulations compliancesanitation managementdecision makingreport writingproblem solvingbasic math skills
Soft Skills
communication skillsleadershipmotivationtraininginterpersonal skillsflexibilitycustomer service orientationanalytical skillscoachingconflict resolution
Certifications
High School diplomaSecondary qualification