Hotel Equities

F&B Manager

Hotel Equities

full-time

Posted on:

Location Type: Office

Location: OrlandoFloridaUnited States

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Salary

💰 $65,000 - $70,000 per year

About the role

  • Plan and manage the functions of hotel F&B to achieve customer satisfaction and quality service while meeting/exceeding financial goals
  • Responsible for short and long term planning and day-to-day operations
  • Develop and recommend the budget, marketing plans and objectives
  • Manage the Human Resources in order to attract, retain and motivate employees; hire, train, develop, empower, coach and counsel
  • Conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate when appropriate
  • Develop, recommend, implement and manage the group's annual budget, business/marketing plan, forecasts and objectives
  • Implement company programs and develop local programs and procedures ensuring compliance with SOPs, safety regulations and laws
  • Resolve customer complaints to maintain a high level of customer satisfaction and quality
  • Comply with emergency organizational procedures
  • Promote an accident prevention program
  • Manage maintenance/sanitation of the front and back of the house to protect assets and ensure quality service and customer satisfaction

Requirements

  • High School diploma /Secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
  • Requires advanced knowledge of the hospitality and business management fields
  • Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information
  • Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches
  • Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction
  • Requires highly developed communication skills in leading Ambassadors and guest satisfaction
  • Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors
  • Must have excellent literacy skills necessary for reports, policies and procedures
  • Must have mobility to walk through the front and the back of the hotel
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays
Benefits
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee discount
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budget managementmarketing planninghuman resources managementperformance reviewscustomer complaint resolutionsafety regulations compliancesanitation managementhospitality managementbusiness management
Soft Skills
communication skillsleadershipdecision makingproblem solvingemployee motivationcoachingteam developmentflexibilitycustomer satisfaction focus
Certifications
High School diplomaSecondary qualification