Hotel Equities

Director of Food and Beverage

Hotel Equities

full-time

Posted on:

Location Type: Office

Location: Brookfield • Wisconsin • United States

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Salary

💰 $62,000 - $72,000 per year

Job Level

Lead

About the role

  • Plan and manage operations of the Food and Beverage departments to achieve customer satisfaction and quality service while meeting/exceeding financial goals
  • Responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house
  • Develops and recommends the budget, marketing plans and objectives and manages within those approved plans
  • Major areas of responsibility/management include: Catering Operations, Restaurant, Room Service, Breakfast Program and Lounge
  • Participate in total hotel management as a member of the Hotel Executive Committee
  • Manage the human resources within the division
  • Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict
  • Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives
  • Implement and manage all company programs to ensure compliance with the SOPs
  • Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations
  • Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel
  • Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality

Requirements

  • High School diploma /Secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
  • Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession
  • Must have some culinary training and/or experience in a fine dining establishment
  • Ability to study, analyze and interpret complex activities
  • Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients
  • Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates
  • Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval)
  • Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day
  • Must be literate for written guest communication, administrative and Human Resource responsibilities
  • Requires excellent reading and writing abilities 100% of the work day
  • Must be able to obtain City of Brookfield, Wi. Operators (Bartending) License
Benefits
  • Salary Range $62,000 to $72,000 DOE
  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • 401(k)
  • Flexible spending account
  • Life insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
culinary trainingbudget managementmarketing plan developmentmenu implementationcustomer complaint resolutionfood and beverage operations managementsanitation managementforecastingperformance reviewsrecruitment
Soft skills
communication skillsnegotiationconflict resolutionteam empowermentanalytical skillscustomer satisfaction focusleadershipcoachinginfluenceadministrative vision
Certifications
City of Brookfield Operators LicenseBartending License