
Night Manager – Evening Manager on Duty
Hotel Equities
full-time
Posted on:
Location Type: Office
Location: Oak Lawn • Illinois • United States
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Salary
💰 $58,000 - $60,000 per year
About the role
- Providing exceptional service to every guest while simultaneously maximizing hotel profitability.
- Ensuring that all hotel operations are performed professionally and adhere to the brand and company standards.
- Directing and coordinating the activities of the front desk, reservations, and guest service.
- Assisting with all other area of operations during the evening shift.
- Maximizing ADR and Occupancy.
- Coordinating communications between Sales and Operating departments.
- Motivating, coaching, and training department supervisors.
- Understanding financial statements and budget, including staffing guidelines.
- Controlling department head schedule, expenses, and implementing cost-saving strategies.
- Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations.
- Managing all aspects of the safety program, including training, reporting, and incentives.
- Maintaining a cooperative and positive work environment.
Requirements
- An experienced Assistant General Manager with 2+ years of supervisory hotel operations
- Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
- Knowledgeable in financial statements and budget including staffing guidelines.
- Proven ability to deliver exceptional guest service results as measured through guest satisfaction
- Great at developing, and/or implementing policies, procedures and systems to improve business operations.
- Able to embrace property safety programs to include training, reporting, and incentives.
- Display initiative, perseverance, and analytical skills
Benefits
- Quarterly Bonus
- Health, vision, and dental insurance
- 401(k)
- Vacation
- Paid Holidays
- Opportunities for growth
- Discount programs for shopping, travel, tickets and more.
- Learning & Development programs and goal setting to create big possibilities for your career.