Hot Topic

Financial Planning and Analysis

• Act as a strategic business partner to senior leadership, providing critical financial insights and recommendations to drive growth and profitability
• Partner with VP of FP&A and executive leadership to drive the company’s long-term financial strategy ensuring financial planning aligns with organizational goals
• Build strong relationships and frequently interact with finance business partners to develop a clear understanding of business issues
• Participate in Monthly Business Reviews and present financial performance updates to the Senior Leadership Team
• Develop and maintain sophisticated financial models, forecasting tools, and reporting dashboards to monitor key business metrics and trends
• Analyze business performance, identifying risks, opportunities, and levers to optimize financial outcomes
• Provide deep-dive financial analyses to support strategic planning, resource allocation, and investment decision
• Lead post-mortem analyses on capital investments to assess profitability and effectiveness
• Assess process improvement opportunities that enhance the efficiency of the financial planning cycle while also increasing the informative value of the content provided to Sr. Management
• Develop financial presentations for Sr. Management and Board of Directors meetings
• Design the Planning cycle process and subsequent coordination and communication
• Provide leadership to the team in the development and maintenance of financial models supporting Balance Sheet/Cash Flow forecasting, Long Range Planning and the consolidation of channel / divisional forecasts
• Drive the monthly and quarterly forecasting process, ensuring alignment with business objectives and key performance indicators (KPIs)
• Conduct monthly P&L variance analysis, identifying key drivers and recommending corrective actions
• Develop and maintain KPI dashboards that provide real-time visibility into financial performance
• Work with the Accounting team to ensure accurate and timely financial close, reconciling actuals against forecasts and budgets

Senior Director, Financial Planning and Analysis

IT Support

• Ensure timely and effective resolution of all Helpdesk calls and requests by providing technical and procedural support in a distribution center warehouse environment.
• Monitor ticket queues and work them timely and accurately.
• Maintain and support all IT hardware and software including but not limited to Desktop PCs, mobile RF devices, Laptops, keyboards, barcode scanners, etc.
• Identify escalation situations and escalate them timely and accurately as necessary.
• Identify trends that affect users and makes the Helpdesk staff and manger aware of them.
• Serve as an initial point of contact on team support and technical issues.
• Serve as a “hands on site” assistant to the Network Services team when necessary.
• Coordinate issue resolution with other support areas, as required.
• Administer all associates Active Directory and Email accounts and ensure security compliance.
• Configure, deploy, and support PC hardware and software issued to all associates in TNDC.
• Maintain accurate application and business processes documentation.
• Administer all associates in warehouse systems such as MAWM, Pyramid, Lightning Pick, etc.
• Provide feedback and suggestions to improve Help Desk business process.
• Configure, troubleshoot, and deploy PC hardware and software.
• Report to the TNDC IT Helpdesk Supervisor.
• Work Saturday to Wednesday, 10A - 7P CST on-site.

Help Desk Associate

Manager

• Plan and analyze assigned merchandise categories across Hot Topic’s retail and ecommerce business
• Communicate hits, misses and go-forward strategies with key business partners at Hot Topic
• Lead a direct report to develop their planning and critical thinking skill set
• Reviews plans and challenges strategies and thinking to ensure the most accurate plans
• Develop pre-season plans for sales, inventory, markdowns and margin in partnership with the buyers for both Retail Locations and Ecommerce
• Manage the in-season reforecast process, focusing on future opportunities as well as minimizing sales/inventory risks, and develop pricing and promotional strategies
• Lead style out, hindsight, and business review processes with standard and ad-hoc analysis
• Drive cross-functional strategies, partnering with allocation, ecom, marketing, and store ops
• Develop predictive models that predict customer demand, accounting for seasonality, promotions, and property release dates
• Manage the Open to Buy with the Buyer, communicating over/under-bought situations and providing recommendations for resolution
• Partner with buying team to develop sourcing strategy that will fit within profitability goals
• Work continually to improve profitability through sourcing, inventory management, pricing strategies, etc.
• Operate on a hybrid schedule requiring two to three days a week at Hot Topic HQ in City of Industry, CA

Associate Planning Manager

• Lead the end-to-end delivery of company websites and applications, with an emphasis on e-commerce.
• Oversee the work of third-party developers ensuring deliverables are on time and meeting expectations.
• Oversee the full software development lifecycle, including requirements gathering, design, coding, testing, deployment, and maintenance.
• Foresee capacity requirements for component usage and identify limitations. Provides input into story sizing, backlog grooming, and release planning
• Collaborate closely with Product Managers, UX/UI Designers, QA, Marketing, and Web Engineering team to align web development initiatives with business goals.
• Monitors and actively participates in the engineering community, staying up to date on new software technologies and best practices and shares insights with others in the organization.
• Set coding standards and ensure best practices for security, performance, SEO, and accessibility.
• Prioritize, coordinate, and monitor development tasks to meet project deadlines and deliverables.
• Identify areas for continuous improvement in process, performance, and code quality.
• Participate in the design discussions and solutioning for various initiatives.
• Work with the latest architecture (SFRA) and additional ecommerce related platforms.
• Document design specifications, installation procedure, and other system-related information.
• Provide necessary documentation to assist the production releases and perform support handoffs.

Software Delivery Manager

Marketing

• At Hot Topic, help bring new and emerging pop-culture brands to life across digital, retail, and social channels.
• Coordinate the rollout of integrated marketing campaigns for new and emerging brands across digital, retail, and experiential channels.
• Partner with creative, merchandising, e-commerce, and social teams to ensure campaigns are delivered on time and aligned with brand voice.
• Attend meetings and liaise with internal/external partners to manage marketing calendars, timelines, and deliverables for assigned brands.
• Assist in developing creative briefs and campaign toolkits for emerging brands; coordinate asset requests, photo/video shoots, and creative approvals.
• Support social media content planning and partner with internal/external teams to increase emerging brand awareness.
• Gather and distribute campaign performance metrics (engagement, sales lift, traffic, ROI, dashboards) to stakeholders and share observations to inform future planning.
• Serve as primary liaison between the marketing team and merchant partners; support collaboration with external partners, agencies, licensors, and local event vendor coordination; attend on-site for local events.

Senior Director, Financial Planning and Analysis

Help Desk Associate

Associate Planning Manager

Software Delivery Manager

Marketing Coordinator