Hospitality Spotlight Recruiting

Administration

• Recruit, train, and manage Front Desk, Concierge, Driver, Housekeeping, and management staff
• Oversee HR practices including employee handbooks, policies, compensation, and leave programs
• Manage bookkeeping, ledgers, and financial records; coordinate with outside accountants for accuracy and compliance
• Prepare and maintain legal documentation for HOA governance, elections, and board meetings
• Serve as the primary liaison between homeowners, staff, board members, and outside partners
• Handle key communications including resident announcements, board meeting minutes, and homeowner inquiries
• Partner with IT and engineering teams to implement security systems and technology upgrades
• Develop and maintain safety and security protocols to meet board directives and resident expectations
• Perform additional duties as assigned

Director of Administration and Concierge Services – Luxury Residences