Hospitable.com

Product Marketing

• Shape product positioning before anything ships, ensuring every feature has a clear market fit, differentiated narrative, and a compelling reason to exist
• Develop the end-to-end storytelling for feature launches across multiple channels, including Town Halls, press releases, social media, podcast appearances, blog posts, in-product messaging, and more
• Partner with Product Managers from the earliest stages of development to influence what we build and how we go to market with the latest features
• Make decisions based on your competitive research, customer interviews, and market opportunities
• Contribute to decision making around which features are included in our Host, Professional, and Mogul plans, and how we price our offerings
• Collaborate closely with the Growth team to ensure every new feature and campaign contributes to the health of our full funnel: website → free trial → online travel agency (OTA) connection → subscription → onboarding → adoption → retention

Staff Product Marketing Manager – USA/EMEA

Compliance

• Own and operate our SOC 2 Type II compliance program end-to-end - managing the annual audit cycle, maintaining controls in Vanta, coordinating evidence gathering across teams, and remediating gaps before they become findings.
• Design and lead the rollout of PCI DSS Service Provider Level 1 compliance, working with a QSA and internal engineering teams to scope the assessment, implement required controls, and prepare for audit.
• Build out our GDPR compliance posture - formalising data processing records, ensuring DSAR processes are robust, and working across departments to close gaps in our data protection practices.
• Manage our GRC tooling (Vanta) day-to-day - configuring tests, maintaining integrations, triaging failing checks, and keeping evidence fresh and audit-ready.
• Respond to customer and partner security questionnaires, due diligence requests, and trust-related inquiries. You'll be the face of Hospitable's security posture externally.
• Work with Sam whose favourite fruit is Mango.
• Partner with engineering and infrastructure to translate compliance requirements into actionable technical work - writing clear tickets, not vague mandates.
• Identify where compliance automation can reduce manual effort and implement it. We're a tech company; we should act like one when it comes to compliance too.
• Evaluate and recommend additional frameworks or certifications that strengthen our market position as we scale.

Staff Product Marketing Manager – USA/EMEA

Senior Compliance Officer – US EST/EMEA