HospiceServe, LLC

QA Engineer

• Conduct assigned audits by researching documentation, analyzing information, and making recommendations to enhance compliance within clinical charts.
• Collaborate with colleagues to ensure consistency in documentation practices, utilizing available tools for documentation review.
• Develop proficiency in the Electronic Medical Record (EMR) system.
• Train employees on efficient documentation practices, including usage of the EMR.
• Provide constructive feedback to managers regarding the documentation strengths and deficiencies of employees.
• Work with managers to develop corrective action plans addressing documentation deficiencies.
• Participate in the review of policies and procedures as requested.
• Assist with both internal and external audits.
• Educate employees, both in-office and virtually, on efficient documentation practices as directed.

Hospice Quality Assurance Coordinator

Financial Planning and Analysis

• Perform month-end close duties, including post monthly entries, complete monthly reconciliations, ensure accruals are accurate, complete monthly checklist.
• Take ownership of financial models and schedules ensuring accurate reporting of monthly results.
• Identify, analyze and interpret data and applies professional concepts, policies and procedures to analyze and resolve routine issues – and proposes solutions for more complex situations.
• Analyze and interpret operational and financial information to assess operating results in terms of performance.
• Identify trends and benchmark the performance against historical trends.
• Analyze the financial implications of proposed transactions, investments, decisions, etc. and quantify financial and operational impacts.
• Identify opportunities for increased efficiency and accuracy in financial reporting through process/procedure improvement and technology.
• Coordinate with appropriate personnel in the resolution of any discrepancies.
• Escalates more complex issues as necessary to supervisor/manager for resolution, as deemed necessary.
• Support year-end audit with external auditors, including financial records, general ledger, and 401k plan, as appropriate.
• May participate in process reviews and assist with documentation of internal controls to ensure the reliability and accuracy of financial statements.
• Process bill payments/invoices for client, if needed.
• Maintain vendors and related documentation in accordance with company policies and procedures.
• Build stable working relationships internally and provides customer support to leadership and stakeholders.
• Provide Accounting support for acquisitions, including the integration of all acquisitions and related activities, if needed.
• Assist with diverse accounting and analytical projects.

Hospice Quality Assurance Coordinator

Financial Accountant