Own the end-to-end product strategy for the NodeZero platform, with a focus on scalability, reliability, security, extensibility, and enterprise readiness
Manage, mentor, and grow a team of platform-focused product managers across enterprise experience, integrations/APIs/MCP server, performance and reliability, and MSP/MSSP capabilities.
Directly own the product roadmap for platform performance, reliability, and operational excellence
Oversee the platform capabilities that enable enterprise customers to securely adopt and scale NodeZero
Guide the roadmap for our developer and integration platform, including public and internal APIs, SDKs, webhooks, and our MCP server and agentic workflow capabilities
Own the end-to-end platform needs of MSPs and MSSPs in partnership with your team
Develop and maintain a transparent, outcome-driven roadmap across your portfolio
Partner closely with Engineering, SRE, Marketing, Sales, Support, and Customer Success to define requirements, plan releases, and drive execution
Define and track success metrics across platform reliability, performance, integration adoption, enterprise feature utilization, and MSP/MSSP outcomes
Engage directly with strategic customers, MSP/MSSP partners, and internal field teams to understand needs, validate designs, and gather structured feedback

Requirements

8+ years of Product Management experience in B2B SaaS, with significant time spent on platform, infrastructure, or deeply technical products
3+ years of experience leading and managing product managers, with a demonstrated ability to act as a player/coach
Deep understanding of SaaS architectures, distributed systems, cloud infrastructure, and multi-tenant platforms
Proven experience owning or materially influencing reliability and performance domains, including SLAs, SLOs, SLIs, error budgets, and incident management practices
Experience building enterprise capabilities such as identity and access management, administration workflows, governance, and compliance-enabling features
Strong background in API platforms, integrations, and/or developer experience; comfortable working with RESTful APIs, authentication standards, and integration ecosystems
Familiarity with MSP/MSSP operating models, including multi-tenant management, delegated administration, and service-provider-centric workflows (experience in this space is a strong plus)
Excellent cross-functional leadership skills; able to partner effectively with Engineering, SRE, Marketing, Sales, Support, and Customer Success, and influence senior stakeholders
Data-driven decision making, with experience defining product and operational metrics and using insights to guide prioritization and iteration
Clear, confident communicator who can translate complex technical concepts into simple, actionable narratives for executives, customers, and internal teams
Comfort operating in Agile environments, managing backlogs, making trade-offs, and shipping iteratively in collaboration with distributed teams.

Benefits

Health insurance
Vision insurance
Dental insurance
Flexible vacation policy
Generous parental leave
Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Product ManagementB2B SaaSSaaS architecturesdistributed systemscloud infrastructuremulti-tenant platformsAPI platformsRESTful APIsidentity and access managementincident management

Soft Skills

cross-functional leadershipdata-driven decision makingclear communicationmentoringteam managementinfluencing stakeholderscollaborationstrategic thinkingoutcome-drivencustomer engagement