
Senior Manager – Revenue Operations, Travel Supply, AI
Hopper
full-time
Posted on:
Location Type: Remote
Location: California • Massachusetts • United States
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Salary
💰 $180,000 - $250,000 per year
Job Level
About the role
- Own the design, build, and ongoing evolution of the data models, dashboards, and reporting frameworks that give the commercial organisation clear visibility into performance across the full revenue funnel — and maintain them to a standard that makes the data genuinely trusted and acted upon.
- Use AI tools as a core part of your analytical workflow — accelerating the speed of insight generation, improving output quality, and freeing up time for higher-order problem solving.
- Conduct deep-dive analytical projects to identify patterns, anomalies, and opportunities in revenue data — translating complex findings into clear, actionable insights for commercial stakeholders.
- Define, build, and track KPIs that measure not just business outcomes, but the effectiveness of the processes that drive them — creating a feedback loop that continuously improves how the organisation operates.
- Map, challenge, and rebuild core revenue workflows — including pipeline management, forecasting cadences, and sales incentive structures — producing cleaner, faster, and more scalable ways of working.
- Implement operational improvements end-to-end: not just designing the solution, but seeing it through to adoption across commercial teams and measuring its impact with rigour.
- Identify where AI can be applied to fundamentally change how revenue processes work — building and deploying those solutions directly rather than outlining them for others to execute.
- Develop a hands-on understanding of how our revenue tech stack — data pipeline and customer-facing product — fits together, diagnosing where friction, data loss, or missed opportunities exist.
- Work directly with Product and Engineering teams to shape and prioritise improvements to internal tooling and systems, grounding those conversations in operational data and a clear point of view on what will move the needle.
- Translate commercial problems into well-defined briefs that technical teams can act on — bringing enough technical fluency to be a genuine peer in those conversations.
Requirements
- 3–5 years of experience in revenue operations, sales operations, strategy & operations, or a similar analytical or commercial role.
- A track record of building things — data models, dashboards, process frameworks, operational tools — not just recommending them.
- Strong commercial instincts paired with rigorous analytical capability — comfortable moving between a strategic conversation and a hands-on build with equal ease.
- Genuine excitement about AI and a habit of already using it — someone who has explored how AI tools can accelerate and improve their own work, and is eager to bring that into the fabric of how a commercial organisation operates.
- Proficiency in SQL and experience with data and BI tools (e.g. Looker, Tableau, BigQuery, or similar).
- Experience working cross-functionally with Product and/or Engineering teams, or a strong desire to build this muscle — with enough technical fluency to hold their own in those conversations.
- A bias toward first-principles thinking — questioning assumptions, stress-testing processes, and always asking why something works the way it does.
- A bias for action, a strong sense of ownership, and the ability to thrive in fast-moving, ambiguous environments.
Benefits
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Please ask us about our very generous parental leave, much above industry standards!.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
- 100% employer paid Medical, Dental and Vision coverage for employees.
- Access to Disability & Life insurance.
- Health Reimbursement Account (HRA).
- DCA/ FSA and access to 401k plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data modelsdashboardsreporting frameworksKPI trackingSQLAI toolsanalytical projectsprocess frameworksoperational improvementsfirst-principles thinking
Soft Skills
commercial instinctsanalytical capabilitytechnical fluencybias for actionownershipproblem solvingcommunicationcollaborationadaptabilitystrategic thinking