
Senior Product Manager, Commerce – AI & Platform
Hopper
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • New York • United States
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Salary
💰 $200,000 - $300,000 per year
Job Level
Tech Stack
About the role
- Own architecture decisions for authentication, APIs, loyalty, and payment systems.
- Ship features that reduce partner integration time from weeks to days.
- Build for two audiences: internal teams (Flights, Cars, Checkout) and external B2B partners. You'll constantly prioritize between them.
- Work with senior engineers to turn AI/ML capabilities into a prioritized roadmap.
- Own the full lifecycle: identify opportunities, define MVPs, ship, and iterate.
- Coordinate engineers, data scientists, and partner success to ship AI features that solve partner needs.
Requirements
- You've designed APIs and SDKs. You know what makes APIs easy to adopt and hard to break.
- You challenge technical assumptions and prioritize shipping over perfect architecture.
- You think in systems, understanding how auth, APIs, and payments connect.
- You've built and launched at least one product from scratch, preferably in the B2B or platform space.
- You have 5+ years of experience in product management, with at least 2 years in B2B or platform products.
- You're comfortable with SQL, A/B testing, and using data to make product decisions.
- You've shipped products without big budgets, design teams, or clear direction.
- You understand when to use RAG vs fine-tuning, and can explain LLM limitations (hallucinations, latency, cost).
- You've worked with AI APIs (OpenAI, Anthropic, etc.) or implemented AI features.
- You talk to customers regularly and use their feedback to prioritize.
- You write clear documentation, present to executives, and facilitate decisions across teams.
- You prioritize ruthlessly and make decisions with incomplete information.
- You stay effective when priorities shift.
Benefits
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Please ask us about our very generous parental leave, much above industry standards!.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
- 100% employer paid Medical, Dental and Vision coverage for employees.
- Access to Disability & Life insurance.
- Health Reimbursement Account (HRA).
- DCA/ FSA and access to 401k plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
API designSDK designSQLA/B testingAI/ML capabilitiesproduct managementB2B productsproduct lifecycle managementdata-driven decision makingAI APIs
Soft Skills
prioritizationcommunicationcustomer engagementdocumentation writingdecision makingadaptabilitycollaborationproblem solvingcritical thinkingleadership