Hopper

Senior Product Manager, Commerce – AI & Platform

Hopper

full-time

Posted on:

Location Type: Remote

Location: MassachusettsNew YorkUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $200,000 - $300,000 per year

Job Level

Tech Stack

About the role

  • Own architecture decisions for authentication, APIs, loyalty, and payment systems.
  • Ship features that reduce partner integration time from weeks to days.
  • Build for two audiences: internal teams (Flights, Cars, Checkout) and external B2B partners. You'll constantly prioritize between them.
  • Work with senior engineers to turn AI/ML capabilities into a prioritized roadmap.
  • Own the full lifecycle: identify opportunities, define MVPs, ship, and iterate.
  • Coordinate engineers, data scientists, and partner success to ship AI features that solve partner needs.

Requirements

  • You've designed APIs and SDKs. You know what makes APIs easy to adopt and hard to break.
  • You challenge technical assumptions and prioritize shipping over perfect architecture.
  • You think in systems, understanding how auth, APIs, and payments connect.
  • You've built and launched at least one product from scratch, preferably in the B2B or platform space.
  • You have 5+ years of experience in product management, with at least 2 years in B2B or platform products.
  • You're comfortable with SQL, A/B testing, and using data to make product decisions.
  • You've shipped products without big budgets, design teams, or clear direction.
  • You understand when to use RAG vs fine-tuning, and can explain LLM limitations (hallucinations, latency, cost).
  • You've worked with AI APIs (OpenAI, Anthropic, etc.) or implemented AI features.
  • You talk to customers regularly and use their feedback to prioritize.
  • You write clear documentation, present to executives, and facilitate decisions across teams.
  • You prioritize ruthlessly and make decisions with incomplete information.
  • You stay effective when priorities shift.
Benefits
  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API designSDK designSQLA/B testingAI/ML capabilitiesproduct managementB2B productsproduct lifecycle managementdata-driven decision makingAI APIs
Soft Skills
prioritizationcommunicationcustomer engagementdocumentation writingdecision makingadaptabilitycollaborationproblem solvingcritical thinkingleadership