Senior Product Manager – Disruption, Core & Commerce
Hopper
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • New York • United States
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Salary
💰 $200,000 - $450,000 per year
Job Level
About the role
- Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time.
- Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully.
- Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships.
- Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships.
- Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue
- Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments
- Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products.
- Work with customer service to understand and identify customer problem trends
- Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free
- Learn and use a diverse set of analytics and AI tools
Requirements
- B2B and B2C experience
- Delivered impactful and delightful features at scale
- Has incorporated AI into their product or processes to achieve business outcomes
- Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products
- An innovative and detail-oriented approach to problem-solving
- Extreme attention to detail, and simultaneously the ability to think and operate strategically.
- Exceptional ability to grasp, manage, and articulate complex systems
- Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization
- Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists
- A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing
- Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
- No ego, and a strong focus on doing what is right for the customer and the company.
Benefits
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Please ask us about our very generous parental leave, much above industry standards!.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
- 100% employer paid Medical, Dental and Vision coverage for employees.
- Access to Disability & Life insurance.
- Health Reimbursement Account (HRA).
- DCA/ FSA and access to 401k plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI integrationdata analysisproduct roadmap managementmerchandising experimentsuser behavior analysisfeature developmentcustomer experience improvementproblem-solvingstrategic thinkingtechnical communication
Soft Skills
relationship buildingattention to detailinnovative thinkingproactive persuasionnarrative constructioncomplex system managementcustomer focuscollaborationadaptabilityanalytical thinking