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About the role
- Act as the primary day-to-day point of contact and build strong, trusted relationships with advertisers.
- Manage end-to-end campaign execution, including onboarding, setup, optimization, and reporting.
- Monitor performance and proactively recommend optimizations to improve outcomes.
- Deliver clear, compelling insights and post-campaign reporting tied to advertiser KPIs.
- Identify upsell and renewal opportunities based on performance, seasonality, and advertiser goals.
- Partner with Account Executives to support renewals, expansions, and strategic planning.
- Coordinate cross-functionally with Analytics, Product, and Ad Operations to ensure campaign success.
Requirements
- 3-5+ years of experience in digital advertising, account management, client success, or media operations.
- Strong understanding of digital performance metrics and campaign optimization.
- Experience managing multiple advertiser accounts and priorities simultaneously.
- Comfortable working with data and turning insights into clear client recommendations.
- Strong communication, organization, and project management skills.
- Collaborative mindset and ability to thrive in a fast-paced, evolving environment.
- Familiarity with commerce-driven media platforms.
- Experience working with agencies or supporting enterprise advertisers.
- Familiarity with CRM systems and campaign management tools.
Benefits
- Hopper will offer and cover 100% of employee premiums for private Major & Minor Medical insurances.
- Hopper supplements Social Security coverage for liability benefits with Private insurance to cover you and your loved ones from Day 1.
- Hopper provides employees with a tax-advantageous and secured savings vehicle and matches up to a percentage of employee contributions.
- Please ask us about our very generous parental leave, much above industry standards!.
- Unlimited PTO.
- Flexdesk coworking All Access Pass AND Work-from-home stipend.
- Carrot Cash travel stipend.
- Hopper offers a monthly subsidy to pay for teleworking utilities.
- An entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital advertisingcampaign executioncampaign optimizationperformance metricsdata analysisclient recommendationsaccount managementmedia operationsadvertiser KPIsupsell strategies
Soft Skills
communicationorganizationproject managementcollaborationadaptabilityrelationship buildingstrategic planninginsight deliveryproactive problem solvingmultitasking