Hopper

Software Engineering Manager – Commerce

Hopper

full-time

Posted on:

Location Type: Remote

Location: MassachusettsNew YorkUnited States

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About the role

  • Hire, mentor, and coach a multidisciplinary squad. You’ll be responsible for building a high-trust culture where engineers are empowered to act like owners.
  • Partner closely with product teams to translate "big-picture" partner needs into executable technical roadmaps. You’ll ensure we ship high-quality features while managing the unique complexities of B2B integrations and public-facing APIs.
  • While you won't be coding 100% of the time, you will stay deeply technical. You’ll lead architectural reviews, help unblock complex debugging sessions, and ensure our stack remains scalable and resilient.
  • Own the "run" of your team’s services. This means establishing on-call rotations, driving down technical debt strategically, and ensuring our systems meet the strict SLAs required by our enterprise corporate partners.
  • Act as the primary technical point of contact for external partners. You must be able to explain complex system constraints to non-technical stakeholders and advocate for the best technical path forward. There may be some travel within North America for client meetings.

Requirements

  • Have 2+ years of experience leading engineering teams and 7+ years in software development (ideally with JVM/Scala or React experience).
  • You are comfortable with ambiguity and can build the "MVP" without sacrificing the long-term integrity of the system.
  • You have experience with microservices, distributed systems, and designing APIs that are robust enough for global enterprise use.
  • You prefer a "ship and iterate" approach. You can distinguish between what needs to be perfect on Day 1 and what can be optimized on Day 30.
  • You find more satisfaction in your team’s success than your individual commits. You have a proven track record of growing junior engineers into seniors and seniors into leads/architects.
Benefits
  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JVMScalaReactmicroservicesdistributed systemsAPI designtechnical roadmapsdebuggingscalabilitytechnical debt
Soft Skills
leadershipmentoringcoachingcommunicationcollaborationproblem-solvingadaptabilityteam success focusstakeholder engagementambiguity management