HopeSource

Community Manager

• Provide clients with the best experience possible in receiving whole person care through a person-centered, trauma-informed approach
• Provide a single point of contact for clients within HopeSource to address a wide variety of needs
• Provide connections to other systems of care while ensuring continuity between internal and external referrals and services
• Streamline client access to all services ensuring excellent and uncomplicated quality of care to the greatest extent possible
• Advocate and refer for services, including financial assistance, legal aid, housing, job placement, education, primary healthcare, mental health, substance treatment and other client-identified needs
• Possess a broad understanding of all available programs, services, and community providers
• Engage in client focused case conferencing with partner agencies to ensure clients are receiving assistance to access the services they need for long term stability
• Support clients as they navigate complicated systems and remove barriers where possible
• Advocate for clients until they reach self-sufficiency
• Other duties as assigned

Community Based Worker