Community Based Worker

HopeSource

Community Based Worker supporting clients with resource access and assistance at HopeSource. Fostering individual wellness through comprehensive support and guidance in Ellensburg, WA.

Posted 7/29/2026full-timeEllensburg • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing person-centered, trauma-informed care while effectively advocating for clients' diverse needs. Proficient in navigating complex systems and collaborating with various stakeholders to ensure continuity of care and client self-sufficiency.

Highest-signal resume keywords

Client AdvocacyCase ConferencingCrisis ManagementBilingual English/SpanishProficiency in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Effective CommunicationActive ListeningProblem-SolvingFlexibilityTeam Collaboration

Tools & Technologies

Integrated Technology PlatformsVirtual Care Coordination Tools

Industry Keywords

Whole Person CareTrauma-Informed ApproachContinuity of CareFinancial AssistanceMental Health ServicesSubstance TreatmentJob PlacementEducation ServicesCommunity ProvidersClient-Centered Services

About the role

Key responsibilities & impact

Provide clients with the best experience possible in receiving whole person care through a person-centered, trauma-informed approach
Provide a single point of contact for clients within HopeSource to address a wide variety of needs
Provide connections to other systems of care while ensuring continuity between internal and external referrals and services
Streamline client access to all services ensuring excellent and uncomplicated quality of care to the greatest extent possible
Advocate and refer for services, including financial assistance, legal aid, housing, job placement, education, primary healthcare, mental health, substance treatment and other client-identified needs
Possess a broad understanding of all available programs, services, and community providers
Engage in client focused case conferencing with partner agencies to ensure clients are receiving assistance to access the services they need for long term stability
Support clients as they navigate complicated systems and remove barriers where possible
Advocate for clients until they reach self-sufficiency
Other duties as assigned

Requirements

What you’ll need

Effectively and tactfully handling difficult or sensitive issues using tact and diplomacy
Strives to anticipate, identify, and understand customers’ wants, needs, and concerns, partnering with them to assist them in achieving their objectives
Effectively communicates, building rapport and relating well to individuals with diverse backgrounds regardless of differences
Handles any situation gracefully by using non-verbal communication, in-depth questioning and active listening skills in order to recognize other perspectives
Collaborates with others to meet objectives, sharing responsibility with team members for successes and failures, recognizing and appreciating the contributions of team members
Competent computer skills with proficiency in Microsoft Office products and ability to learn new technical skills
Ability to demonstrate flexibility and to adapt when faced with internal or external barriers, or when faced with differing points of view
Ability to anticipate next steps, be proactive and collaborate with coworkers and stakeholders
Ability to use integrated technology platforms and virtual care coordination tools
Ability to use good judgment and problem-solving skills, able to effectively respond to difficult situations and resolve conflicts
Ability to work independently in a fast-paced environment
Ability to organize and prioritize workload; effective time and task management skills in achieving program initiatives and priorities
Ability to successfully complete tasks with little or no supervision
Ability to anticipate patient and team member needs
Bi-lingual English/Spanish preferred

Benefits

Comp & perks

100% of insurance premiums covered for you for medical, dental, life, and vision
60% of medical premiums covered for your dependents to ensure you and your family have quality care