Honeywell

Senior Field Service Technician – Fire Alarm Systems

Honeywell

full-time

Posted on:

Location Type: Hybrid

Location: Morrisville • North Carolina • United States

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Job Level

Senior

About the role

  • Perform/Review installation methods, checkout, and test, startup on fire alarm systems and adhere to plans, specification, and contract requirements.
  • Independently troubleshoot and repair complex issues
  • Program more than one system
  • Perform system back-ups and install appropriate updates and patches
  • Run one-off problems, scenarios, and integrations based on the needs of the customer
  • Program EBI’s
  • Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
  • Complete required documentation for work performed or other contractual obligations.
  • Proper use of safety personal protection equipment
  • Obtain clearances as required by customer
  • Jobs completed at or under cost (+ or- 2%), under hours for start-up.
  • Promotes builds and maintains good customer relations and assists in contract retention; informs supervisor or customer needs, requirements, systems status, and actual or potential customer problems.
  • You will follow a Monday through Friday 8-hour per day schedule. You will be on a rotating on-call support schedule once week every 5 weeks out of Honeywell's Raleigh, NC office. You will be assigned a service vehicle and a fleet card for fuel, maintenance and repairs for business use.

Requirements

  • 2+ years of proven fire alarm system service, repair, install experience
  • NICET LEVEL I Certification
  • Able to prepare for and test NICET LEVEL II Certification
  • Basic knowledge of fire alarm system codes, NFPA guidelines, device use and functions for fire alarm applications
  • Valid Driver’s License and driving record acceptable to Honeywell
  • High School Diploma or GED
  • Strong technical knowledge and expertise in relevant fire alarm technologies
  • Ability to effectively manage and prioritize multiple projects and tasks
  • Strong problem-solving and decision-making abilities
  • Excellent communication and people-oriented customer facing skills
Benefits
  • In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
  • This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fire alarm systems installationtroubleshootingsystem programmingsystem backupssystem updatesvirtual machinessystem imagingnetworkingcustomer integrationsdocumentation
Soft Skills
customer relationsproblem-solvingdecision-makingproject managementcommunicationinterpersonal skillstime managementorganizational skills
Certifications
NICET LEVEL I CertificationNICET LEVEL II Certification (preparation)