
Hospitality General Manager
Honeywell
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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About the role
- **Strategic Leadership**
- - Develop and execute the hospitality vertical strategy for Fire, BMS, and SAS to achieve double-digit growth and expand market share across all segments: Premier, Mid-Market, and Mass.
- - Lead organizational transformation, integrating legacy businesses (Inncom and Onity) into a unified team focused on bundled solutions and customer centricity.
- - Drive cross-functional collaboration between sales, CX, technical support, and project operations to maximize synergies and deliver seamless customer experiences.
- **Sales & Commercial Excellence**
- - Oversee sales teams organized by customer segment, ensuring alignment with opportunity scale and positioning.
- - Implement sales incentive plans that reward collaboration, cross-selling, and achievement of total hospitality revenue goals.
- - Manage key account allocations, ensuring proximity to customer install sites and effective coverage of global and regional accounts.
- - Manage the Solution Consultants (Sales Application Design Engineers), as we develop the specifications for Fire, BMS, & Security for hospitality customers.
- - Manage the Vertical Sales Operations focal, that will help to track and engage the commercial teams for Fire, BMS, & Security from the lead submission to close.
- **Stakeholder Engagement**
- - Build and maintain relationships with key stakeholders, including, owners, real estate investment trusts, consultants, and internal teams.
- - Represent the hospitality vertical in strategic forums and workshops, driving alignment and execution of regional initiatives.
- - Create tailored offerings for strategic partnerships with key customers that reward growth and brand loyalty
Requirements
- **YOU MUST HAVE:**
- - Minimum of 8 years of proven experience driving sales and operational strategies within hospitality sectors/verticals
- - Building automation industry experience
- - People leadership/management experience
- - Demonstrated success in driving organizational transformation, sales growth, and customer experience improvements.
- - Strong understanding of sales incentive models, customer segmentation, and cross-selling strategies.
- - Excellent stakeholder management, communication, and leadership skills.
- - Data-driven mindset with the ability to analyze market trends and customer data to inform strategy.
- - Strong financial acumen, including knowledge of P&L, cash flow, and working capital mechanics.
- - Proven track record of delivering growth and financial performance for product lines.
- - Experience in developing and executing strategic plans that drive market growth.
- - Proficient in CRM software and Microsoft Office.
- - Proven experience managing and leading a sales team.
- **WE VALUE:**
- - Bachelor’s and/or master’s degree in business administration, Hospitality Management, or a related field.
- - Extensive management experience with P&L accountability.
- - Strong tactical and strategic skills are required to motivate and build high-performing teams.
- - Industry experience in hospitality technology solutions is highly desired.
Benefits
- In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategiesoperational strategiesorganizational transformationsales incentive modelscustomer segmentationcross-selling strategiesfinancial acumenP&L managementmarket analysisstrategic planning
Soft Skills
leadershipstakeholder managementcommunicationpeople managementcollaborationcustomer centricitydata-driven mindsettactical skillsstrategic skillsrelationship building
Certifications
Bachelor’s degreeMaster’s degreeHospitality Management