Honeywell

Senior Account Manager

Honeywell

full-time

Posted on:

Location Type: Hybrid

Location: Porto St Elpidio • 🇮🇹 Italy

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Job Level

Senior

About the role

  • Develop professional relationships with customer senior leadership, decision-makers, stakeholders, and influencers **
  • Thoroughly understand the customers’ business and strategic direction in order to identify opportunities that profitably grow Honeywell’s business **
  • Provide timely communications that consistently, accurately, and effectively present details, actions, and status to organizational leadership and audiences **
  • Adhere to a rigorous, timely Management Operating System (MOS) and establish regular Management Operating Reviews (MORs)**
  • Show thorough understanding of the industry****Financial Management **
  • Integrate clear plans for the relationship building, risk mitigation, and opportunity capture required to advance / grow the customer business **
  • Deliver on AOP and STRAP commitments, including revenue, operating income (margin), and working capital (cash) performance **
  • Drive with the credit-and-treasury-services team a timely accounts receivable process with 95% or better alignment to payment targets****Business Management **
  • Support the Finance team with a timely and accurate detailed forecasting MOS in order to support the SRO and AOP process.**
  • In partnership with C&PS, baseline as necessary Operator Support Improvement requirements (issue characterization, root-cause-and-corrective-actions, & targets) and facilitate successful execution of the associated plan**
  • Responsibility for account planning and CCT**
  • Business Development (Pursuits / Sales / Growth) **
  • Drive new business **
  • Ensure effective coordination with the management, sales, L&C, and other team members needed to win new business**
  • Deliver on year-over-year growth, profitability, and win rate objectives**
  • Act as a decision point for marketing, pricing, capturing, and contracting new customer business.

Requirements

  • Bachelors’ degree in engineering, business or operations or equivalent**
  • Previous business experience, including but not limited to business management, engineering, sales, operations, finance, contracts, customer support**
  • Proven track record of effective customer management and interface**
  • Solution sales orientation**
  • Working knowledge of business and financial fundamentals (ex. profit-&-loss analysis, investment analysis, balance sheet, pursuit financials summary)**
  • Knowledge of the fundamental functional principles associated with optimising business performance in cooperation with M&PM, sales, engineering, ISC, and C&PS**
  • Ability to make sound decisions and take quick action to ensure execution**
  • Key success criteria/phone screen**
  • Strong MOS to balance competing metrics (revenue, margin, cash, NPS, stationary orders, new initiatives)**
  • Ability to understand and influence cross functionally**
  • Customer intimacy (understand how customer decisions are made, their processes, stakeholders)**
  • Business management (forecasting, monitoring, courage to raise external and internal challenges)**
  • Ability to build credibility internally and with customers

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial managementbusiness managementforecastingprofit-and-loss analysisinvestment analysisbalance sheet analysiscustomer managementsolution salesrisk mitigationopportunity capture
Soft skills
relationship buildingeffective communicationdecision makingcross-functional influencecredibility buildingcustomer intimacycourage to raise challengestimely executionorganizational leadershipstakeholder engagement
Certifications
Bachelor's degree in engineeringBachelor's degree in businessBachelor's degree in operations