HomeServe USA

Sales

• Responsible for leading revenue growth with HomeServe’s third-party contractor network.
• Growing and optimizing the contractor referral program and new/existing contractor benefit rebate programs.
• Ensuring that third-party contractors are effectively incentivized to refer HomeServe repair plans while maintaining an exceptional customer experience.
• Developing the systems, dashboards, and metrics necessary to track referral performance and rebate growth.
• Providing the leadership required to improve performance and meet specific growth targets on an annual basis.
• Oversee the end-to-end performance of the contractor referral sales channel.
• Manage and optimize contractor benefit participation and rebate growth.
• Drive deep relationships with contractor partners, regional operations management and the recruiting/onboarding team to expand the referral network and grow plan sales.
• Participate in new product roadmap discussions to ensure offerings align with what contractors are motivated to refer.
• Own the referral sales and rebate performance dashboards for Monthly Business Reviews, emphasizing referral conversion rates and rebate utilization.
• Develop multi-year strategies to significantly scale the referral network and benefit programs.

Contractor Sales Manager