Homeless Children's Network

Manager

• Lead organizational efforts to advance program quality, data integrity, and impact evaluation across the Homeless Children’s Network
• Oversee evaluation data collection systems, ensuring quality assurance for program impact data
• Design evaluation frameworks and translate data insights into actionable recommendations for enhancing program efficacy and storytelling
• Collaborate closely with program, development, quality assurance and compliance, and executive leadership teams to ensure data-driven decision-making and continuous program improvement
• Provide strategic oversight of agency-wide data management for evaluation, evaluation processes, and outcome measurement
• Mentor, coach, and advise program staff, fostering a culture of learning, accountability, and data-informed practice
• Oversee the design, implementation, and maintenance of data collection systems for program evaluation that support efficiency, integrity, and real-time decision-making
• Manage quality assurance processes for program output and impact data
• Collaborate with program directors and program managers to develop, monitor, and evaluate program performance indicators and outcomes
• Conduct data analysis to identify trends, strengths, and opportunities for growth in program implementation
• Prepare and deliver annual evaluation summaries to inform organizational planning and promote evidence-based decision-making

Program Data and Evaluation Manager

Community Manager

• Responsible for the overall planning, coordination, and management of the clinical programs within the organization.
• Develop, implement, and evaluate programs that address community needs, improve service delivery, and ensure alignment with the organization’s mission.
• Lead program teams, manage budgets, and foster partnerships with community organizations and stakeholders.
• Design, implement, and oversee non-clinical programs, ensuring they meet the needs of the target population and align with organizational goals.
• Continuously evaluate program effectiveness and implement improvements to enhance outcomes.
• Develop and manage program budgets, allocating resources efficiently and responsibly.
• Ensure programs adhere to organizational policies, procedures, and standards.
• Contribute to the organization’s strategic planning process, identifying program growth and development opportunities.
• Align program goals and objectives with the broader organizational strategy.
• Build strong relationships with community partners, stakeholders, and funders to support program initiatives.

Director of Ma’at – Community Mental Health Initiatives

Therapist

• Conduct comprehensive assessments for children, adolescents, and families
• Diagnose mental health and behavioral disorders in accordance with DSM guidelines (as applicable)
• Develop, implement, and regularly update individualized, family-centered treatment plans
• Provide individual, family, and group therapy using evidence-based and trauma-informed approaches
• Support children and caregivers in addressing emotional regulation, behavior concerns, trauma, attachment, and relational issues
• Collaborate with parents, guardians, and caregivers to strengthen parenting skills and family functioning
• Coordinate care with schools, medical providers, social services, and other community partners
• Monitor client progress and adjust interventions based on clinical outcomes
• Maintain timely, accurate, and confidential clinical documentation in compliance with legal, ethical, and agency standards
• Participate in multidisciplinary team meetings, case consultations, and clinical supervision
• Provide crisis intervention, safety planning, and mandated reporting when required
• Advocate for children and families to ensure access to appropriate resources and services
• Deliver culturally responsive and inclusive services that respect diversity and family values
• Comply with professional ethics, licensing requirements, and continuing education standards

Family Wellness Program Therapist

• Providing housing stability plans for at least 18 households per year
• Supporting families in searching for and securing housing
• Increasing income and employability
• Improving credit history and rental stability
• Addressing behavioral health issues that negatively impact housing stability
• Accessing permanently affordable housing, including applying for placement on appropriate wait lists
• Meeting weekly documentation deadlines

Family Wellness Case Manager

Clinical Operations

• Manage and monitor contract deliverables, productivity expectations, and year-to-date targets across assigned programs
• Track program performance and identify trends, risks, and opportunities related to billing, utilization, and service delivery
• Collaborate with the Program Director and executive team to ensure program compliance, sustainability, and alignment with organizational goals
• Conduct regular 1:1 check-ins with clinicians to review monthly targets, caseload progress, and workflow challenges
• Facilitate supportive yet accountable conversations with clinicians who are falling behind targets, partnering to identify strategies and solutions
• Build strong rapport and trust with staff while maintaining clear boundaries and role clarity
• Manage day-to-day program operations, including workflow coordination and problem-solving
• Facilitate monthly team meetings to: Share updates on year-to-date productivity and contract targets, Provide program updates and organizational communications, Engage staff in identifying and closing perceived gaps in billing or service delivery
• Work closely with the Program Director to understand and operationalize program vision and priorities
• Communicate program goals and expectations to staff in clear, accessible, and motivating ways
• Oversee a community mental health program that provides trainings and workshops to external partners and community sites

Clinical Program Manager

Counselor

• Offer one-on-one counseling or group counseling sessions for clients dealing with substance use issues.
• Offer collateral support to family and significant persons, as directed by LPHA.
• Provide emotional support, coping strategies, and behavioral management techniques.
• Support clients in addressing personal or social problems that may impact their substance use.
• Contributes to clinical assessment by gathering information as directed by the LPHA, who will be leading the intake and assessment process.
• May contribute to screening and client intakes as appropriate.
• Contributes to the development of strength-based Treatment Plans of Care for each client and consistently monitor progress.
• Will continuously re-assess and monitor client’s well-being and functioning and collaborate with LPHA in updating assessment and treatment plan as needed.
• Educate clients and their families about substance use disorders, mental health disorders, treatment options, and coping strategies.
• Promote wellness and help clients develop long-term strategies for managing their substance use and mental health.
• Provide case management and care coordination support to client and family in collaboration with the case manager.
• Maintain accurate and up-to-date client records, including treatment plans, progress notes, and session details.
• Submit documentation for LPHA to review and approve in a timely manner per DHCS and agency standards.
• Participate in bi-weekly JABALI Service Network meetings.

Drug and Addiction Counselor

QA Engineer

• Ensuring that HCN charts are audit-ready, organized in electronic and physical files, and meet city, state and federal compliance standards.
• Running Operations Reports in AVATAR and updating internal documentation tracking systems
• Holding weekly drop-in assistance times for clinicians who need tutoring in documentation
• Providing training to staff and interns on documentation standards and best practices, including contributing to and updating the clinical training manual.
• Ongoing chart review-both paper and electronic records in AVATAR
• Attendance at staff meetings
• Attending meetings and trainings as required by SFDPH
• Weekly supervision with QA Associate Director
• Weekly Program Utilization Review and Quality Control (PURQC) Committee meeting with Quality Associate Director.
• Assist with monthly onsite peer chart review with clinical staff and interns