HomeFirst

Supervisor

• Responsible for the overall day-to-day Emergency Shelter operations and supervision of Resident Advocates/Resident Coordinators
• Ensure program compliance and service delivery standards are met
• Foster a safe and welcoming environment
• Ensure participant, staff and guest safety through regular check-ins and monitoring of the site grounds
• Support and oversee basic safety and security for participants, guests, and staff
• Implement and enforce shelter guidelines and site rules for program participants
• Assist with administrative duties to support the Program Manager
• Participate in staff progressive discipline including development of Corrective Action Plans
• Meet with each staff individually on a regular basis
• Respond to guest crises using de-escalation and Mental Health First Aid techniques

Shift Supervisor – BRC, Hybrid, Swing/Day