HOLZRICHTER Berlin

Operations

• Management of profitability, margin and working capital based on central KPIs
• Planning and implementation of measures to reduce returns, cash-on-delivery (COD) and warehouse inefficiencies
• Establishment, maintenance and further development of a standardized operations setup (SOPs, playbooks, automations)
• Conducting a weekly business review including KPI tracking, variance analysis and action planning
• Ensuring a single source of truth for data
• Continuous process optimization in collaboration with all operational areas
• Ownership of service and operations excellence

Operations & Automations Manager