Assistant Warranty Manager
Holman
full-time
Posted on:
Location Type: Hybrid
Location: Colorado • Florida • United States
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Salary
💰 $87,550 - $124,755 per year
About the role
- Supervise the daily processing of all warranty claims within Holman retail dealerships
- Ensure proper staffing levels for all warranty administration functions
- Ensure all warranty administrators are maintaining proper communication with store personnel
- Monitor warranty schedules and journal entries to maximize cashflow for operations
- Understand and implement controls for complete warranty compliance
- Identify best practices and implement across teams
- Monitor claim values to maximize OEM payouts
- Communicate with in-store management to provide insights and resolve questions or concerns
- Review and report on performance of all warranty teams
- Provide in-person support for warranty audits
- Assist with supporting documentation for warranty reimbursement increase requests
- Perform all other duties and special projects as assigned.
Requirements
- Bachelor’s degree in a related field or equivalent work experience
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Teams)
- Excellent working knowledge of CDK
- Warranty training certifications from at least one manufacturer
- 5+ years’ experience processing warranty claims, including 2+ years’ experience with Holman facilities
- Knowledge of claims processing in CDK and OEM system(s)
- Familiarity with accounting practices for warranty schedules, including compiling and submitting journal entries
- Understanding of legal requirements for warranty claims
- Ability to lead teams and supervise personnel
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
warranty claims processingclaims processing in CDKOEM systems knowledgeaccounting practices for warranty schedulesjournal entries compilationwarranty compliance controlswarranty reimbursement documentation
Soft skills
leadershipsupervisioncommunicationproblem-solvingteam collaboration
Certifications
warranty training certifications