Healthcare Customer Service and Collections Representative
Hollis Cobb Associates
full-time
Posted on:
Location Type: Remote
Location: Alabama • Florida • United States
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About the role
- Answering a high volume of inbound calls
- Researching and responding to billing questions and inquiries
- Negotiating payments on patient account balances
- Communicating hospital financial policies to patients
- Providing high level customer service
Requirements
- High school diploma or equivalent - required
- 2+ years of healthcare customer service, healthcare collections, billing and healthcare insurance experience – required
- Epic – required
- CPAR, CHAA, and CFC Certifications - preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billinghealthcare collectionshealthcare insurance
Soft Skills
customer servicecommunicationnegotiation
Certifications
CPARCHAACFC