Senior Manager, Corporate Events
Menlo Security Inc.
Cyber Security
Director of AI Products and Adoption (Hybrid)
Holland & Knight LLP
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
Cyber Security
About the role
- Manage end-to-end implementation of AI products from procurement through launch and optimization
- Document best practices, workflows, and processes to provide targeted training, documentation, and support for end users
- Drive adoption and ongoing enhancements to the platforms
- Collaborate to design end-user training, onboarding, and user adoption programs and communications
- Creation of lawyer testimonials, use cases, videos, and quick reference guides
- Lead change management strategy for all AI and Legal Tech initiatives, ensuring stakeholders understand the purpose, value, and outcomes of new tools and processes
- Develop comprehensive training and onboarding programs tailored to different user groups and maturity levels
- Establish and manage internal champion networks to foster adoption and gather feedback
- Create communication plans and engagement campaigns that build momentum and sustain use of firm AI tools
- Oversee compliance with relevant policies to ensure information governance and compliance across platforms
- Management, budget, and oversight of AI vendors
- Partner with IT, vendors, and other third parties to address system-level technical issues, manage internal and external integrations, and implement upgrades and enhancements
- Identify emerging AI technologies and assess their applicability to legal practice areas
- Align platform strategy with broader IT architecture and governance standards
- Support the Innovation Practice and client-facing AI initiatives
- Develop, mentor, and support teams focused on artificial intelligence and change management
- Special projects and duties as assigned
Requirements
- Bachelor's degree
- 10+ years of experience in legal industry, knowledge management, or enterprise analytics leadership
- JD Required
- Demonstrated success leading large-scale platform deployments and driving organizational change
- Proven ability to drive adoption of products and services
- Expertise in artificial intelligence platforms (e.g., Harvey, CoCounsel, Copilot)
- Strong stakeholder management and communication skills across technical and business functions
- Experience with, and willingness to continue learning in an evolving market
- Ability to develop effective and collaborative relationships among business teams, lawyers, firm administrative departments, and vendors
- Champion for change management, process improvement, user adoption, and the constant evolution of complex data strategies and needs
- Roll up sleeves mentality
- Initiative and creativity to develop unique and innovative approaches to address existing challenges and/or positively affect lawyer productivity, client service, and overall fiscal health of the firm
- Demonstrated ability to manage multiple complex assignments with competing deadlines and priorities
