Holland & Knight LLP

Practice Acceleration Manager

Holland & Knight LLP

full-time

Posted on:

Location Type: Office

Location: Tampa • Florida • United States

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Salary

💰 $142,000 - $212,000 per year

About the role

  • Serve as a strategic advisor and thought partner to attorneys and legal professionals by assessing needs, identifying practice pain points and technology use cases, and recommending innovative legal technology solutions
  • Spearhead ongoing awareness and adoption of KM tools and practices, including development of training materials and timely and practical hands-on training and guidance to attorneys and legal professionals
  • Serve as a subject matter expert to connect colleagues with the relevant information, resources, work product and/or other colleagues in response to requests for information
  • Support and collaborate with peers to promote and support KM initiatives and exchange best practices
  • Represent the KM Team in meetings and presentations
  • Communicate complex technical concepts in a clear, accessible manner to legal professionals and clients
  • Promote and encourage use of the Firm’s Knowledge Bank within assigned practice groups, and maintain and continuously update content within the system
  • Assist with precedent resource requests and knowledge maintenance
  • Ongoing support for and deep familiarity with KM resources and solutions in order to provide planned, ad hoc and just-in-time training and serve as a resource for troubleshooting and enhancements
  • Help evaluate and assess legal tech for potential applicability and effectiveness in legal practice and processes
  • Support design and development of legal tech solutions, including conducting technology pilots and proofs of concept and assisting with usability and accessibility testing
  • Oversee rollout and change management efforts to ensure successful technology adoption within practice groups
  • Identify and establish the prioritization of solution requirements provided by attorneys and legal professionals
  • Monitor legal tech trends and advise colleagues on emerging tools and best practices, fostering a culture of knowledge sharing
  • Support multiple projects simultaneously, ensuring timely delivery and high-quality outcomes
  • Track usage, adoption, and performance metrics of solutions/sites to evaluate impact and guide improvements
  • Prepare reports and presentations for KM and firm leadership

Requirements

  • Bachelor’s Degree required
  • J.D. preferred
  • At least 5 years of experience in the legal industry
  • General Ability to work effectively, both independently and with others, in a cooperative, enthusiastic, and friendly manner
  • Ability to manage multiple, simultaneous and demanding deadlines, prioritizing effectively
  • Highly organized, proactive, and team-oriented with a change-agent mindset
  • Familiarity with change management, project management, and process improvement
  • Accountability for completion of all aspect of projects from beginning to end including all follow-up
  • Ability to adhere to the confidential nature of the legal environment
  • Demonstrated ability to apply business analysis skills to systematically assess problems, gather balanced input, draw sound conclusions, and translate them into decisions and actions; comfortable asking questions and guiding others as needed
  • Proficiency in communicating complex concepts and their value in tangible, easily understood terms (technology and legal concepts) to a variety of stakeholders
  • Familiarity with the legal innovation and legal technology ecosystem, including the benefits and risks of generative AI, preferred
  • Advanced proficiency in Microsoft Office Suite applications
Benefits
  • comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
  • life and AD&D insurance
  • short and long term disability insurance
  • tax-advantaged accounts for health care expenses, including FSAs and HSAs
  • FSAs for dependent care
  • health advocacy services
  • behavioral health and counseling resources for all family members
  • 401(k)
  • profit sharing
  • pre-tax transit and parking program
  • backup dependent care
  • senior care planning support
  • resources for individuals with development disabilities and their caregivers
  • paid holidays and other paid time off, including paid leave for new parents
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisproject managementchange managementprocess improvementlegal technology solutionstechnology pilotsusability testingaccessibility testingmetrics trackingreport preparation
Soft Skills
strategic advisingcommunicationcollaborationorganizationproactivityteam orientationtime managementproblem-solvingenthusiasmconfidentiality
Certifications
Bachelor's DegreeJ.D.