Holland & Knight LLP

Practice Acceleration Manager

Holland & Knight LLP

full-time

Posted on:

Location Type: Office

Location: Tampa • Florida • 🇺🇸 United States

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Salary

💰 $142,000 - $212,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as a strategic advisor and thought partner to attorneys and legal professionals by assessing needs, identifying practice pain points and technology use cases, and recommending innovative legal technology solutions
  • Spearhead ongoing awareness and adoption of KM tools and practices, including development of training materials and timely and practical hands-on training and guidance to attorneys and legal professionals
  • Serve as a subject matter expert to connect colleagues with the relevant information, resources, work product and/or other colleagues in response to requests for information
  • Support and collaborate with peers to promote and support KM initiatives and exchange best practices
  • Represent the KM Team in meetings and presentations
  • Communicate complex technical concepts in a clear, accessible manner to legal professionals and clients
  • Promote and encourage use of the Firm’s Knowledge Bank within assigned practice groups, and maintain and continuously update content within the system
  • Assist with precedent resource requests and knowledge maintenance
  • Ongoing support for and deep familiarity with KM resources and solutions in order to provide planned, ad hoc and just-in-time training and serve as a resource for troubleshooting and enhancements
  • Help evaluate and assess legal tech for potential applicability and effectiveness in legal practice and processes
  • Support design and development of legal tech solutions, including conducting technology pilots and proofs of concept and assisting with usability and accessibility testing
  • Oversee rollout and change management efforts to ensure successful technology adoption within practice groups
  • Identify and establish the prioritization of solution requirements provided by attorneys and legal professionals
  • Monitor legal tech trends and advise colleagues on emerging tools and best practices, fostering a culture of knowledge sharing
  • Support multiple projects simultaneously, ensuring timely delivery and high-quality outcomes
  • Track usage, adoption, and performance metrics of solutions/sites to evaluate impact and guide improvements
  • Prepare reports and presentations for KM and firm leadership

Requirements

  • Bachelor’s Degree required
  • J.D. preferred
  • At least 5 years of experience in the legal industry
  • General Ability to work effectively, both independently and with others, in a cooperative, enthusiastic, and friendly manner
  • Ability to manage multiple, simultaneous and demanding deadlines, prioritizing effectively
  • Highly organized, proactive, and team-oriented with a change-agent mindset
  • Familiarity with change management, project management, and process improvement
  • Accountability for completion of all aspect of projects from beginning to end including all follow-up
  • Ability to adhere to the confidential nature of the legal environment
  • Demonstrated ability to apply business analysis skills to systematically assess problems, gather balanced input, draw sound conclusions, and translate them into decisions and actions; comfortable asking questions and guiding others as needed
  • Proficiency in communicating complex concepts and their value in tangible, easily understood terms (technology and legal concepts) to a variety of stakeholders
  • Familiarity with the legal innovation and legal technology ecosystem, including the benefits and risks of generative AI, preferred
  • Advanced proficiency in Microsoft Office Suite applications
Benefits
  • comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
  • life and AD&D insurance
  • short and long term disability insurance
  • tax-advantaged accounts for health care expenses, including FSAs and HSAs
  • FSAs for dependent care
  • health advocacy services
  • behavioral health and counseling resources for all family members
  • 401(k)
  • profit sharing
  • pre-tax transit and parking program
  • backup dependent care
  • senior care planning support
  • resources for individuals with development disabilities and their caregivers
  • paid holidays and other paid time off, including paid leave for new parents

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisproject managementchange managementprocess improvementlegal technology solutionstechnology pilotsusability testingaccessibility testingmetrics trackingreport preparation
Soft skills
strategic advisingcommunicationcollaborationorganizationproactivityteam orientationtime managementproblem-solvingenthusiasmconfidentiality
Certifications
Bachelor's DegreeJ.D.