Holland & Knight LLP

IT Financial Applications Trainer - Hybrid, Bilingual

Holland & Knight LLP

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

Visit company website
✨ AI Apply
Manual Apply

Job Level

Mid-LevelSenior

Tech Stack

Cyber Security

About the role

  • We are seeking an IT Financial Applications Trainer to join our team in our global operation center in Tampa, FL.
  • This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our Firm.
  • This position plays a key role developing training programs for all financial applications, with a focus on needs assessment and program development, training tools, documentation and hands-on delivery to firm-wide Partners and Employees.
  • This position requires a training professional with a strong focus on customer service, initiative, and solid system and program analysis skills.
  • The ability to manage multiple priorities effectively is essential.
  • The role also includes supporting training sessions in our Bogotá and Mexico offices.
  • This position offers a hybrid schedule, providing flexibility to work from home or the office. Currently, this role requires weekly in-office presence.
  • Key Responsibilities Include: Plan, design, develop and maintain training curricula to include course descriptions and class training materials such as training videos, online asynchronous and synchronous learning materials, training manuals, and quick reference guides.
  • Partner with financial development and business process teams to adequately understand applications.
  • Incorporate business process information into courses and instructional materials.
  • Utilize learning management system to establish appropriate learning paths, administer classes and track attendance.
  • Conduct all training courses relating to financial applications.
  • Analyze the effectiveness of training utilizing appropriate evaluation models.
  • Special projects and duties as assigned.

Requirements

  • Excellent customer service skills.
  • Excellent communication skills.
  • Bachelor’s degree in Human Resources or related field.
  • Bilingual (Spanish and English).
  • 5 years relevant instructional experience required.
  • Expert level experience with MS Office 2007 / 2013.
  • Ability to successfully manage multiple priorities.