Business Development Manager
HOATalent
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Salary
💰 $125,000 - $150,000 per year
About the role
- Own the strategy, rollout, and performance of cross-sell initiatives across TCC Member Companies.
- Identify and prioritize cross-sell opportunities through data analysis, client insights, and operational trends.
- Partner with Member Company leadership, property managers, and internal teams to drive adoption and execution.
- Develop scalable processes, playbooks, and communication strategies to support consistent cross-sell delivery.
- Develop and execute strategies to promote Ilium Telecom services to existing TCC Member Company clients.
- Analyze client data to identify telecom needs and cross-sell opportunities.
- Collaborate with Member Company teams to design targeted campaigns that communicate value and ROI.
- Manage client engagement and follow-up with support from offshore resources.
- Implement and manage final-release vendor payment processes, ensuring accuracy and timeliness.
- Partner with CVPS staff and Member Company finance and accounting teams to streamline permissions and workflows.
- Analyze vendor history, compliance, and payment trends to identify revenue and efficiency opportunities.
- Coordinate tax preparation services for TCC Member Company clients in collaboration with internal and external tax teams.
- Ensure compliance with federal and state regulations.
- Oversee documentation gathering and client communications related to tax preparation.
- Serve as a point of escalation for tax-related questions and issues.
- Develop and execute strategies to deliver monthly recurring exterminating services to existing clients.
- Partner with Member Company teams to create targeted messaging and campaigns.
- Manage ongoing client relationships and service adoption with support from offshore resources.
- Conduct regular check-ins and feedback sessions with Member Company Presidents to reinforce program value and adoption.
- Utilize data analytics tools to track sales performance, client satisfaction, and operational efficiency.
- Monitor and report on key performance indicators (KPIs) across all cross-sell initiatives.
- Prepare clear, actionable reports and recommendations for senior leadership.
Requirements
- Bachelor’s degree in Business, Finance, Marketing, or a related field (or equivalent experience)
- 7+ years of experience in business development, revenue growth, or cross-sell initiatives
- Proven experience working across multiple service lines or product offerings
- Strong analytical skills with the ability to translate data into actionable insights
- Exceptional relationship-building and communication skills
- Experience managing complex initiatives across multiple stakeholders and teams
- Comfortable addressing and resolving frequent client escalations
- Experience in property management, real estate services, or professional services is strongly preferred
Benefits
- Base compensation: $125,000–$150,000
- Monthly cell phone stipend
- Flexible hybrid work schedule
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Short-term and long-term disability (company-paid)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysiscross-sell strategiesclient engagementvendor payment processestax preparationdata analytics toolsperformance monitoringreport preparationcampaign designprocess development
Soft Skills
relationship-buildingcommunicationanalytical skillsproblem-solvingstakeholder managementclient escalation resolutioncollaborationfeedback facilitationstrategic thinkingorganizational skills
Certifications
Bachelor’s degree in BusinessBachelor’s degree in FinanceBachelor’s degree in Marketing