Ho-Chunk, Inc.

Quality Control Manager

Ho-Chunk, Inc.

full-time

Posted on:

Location Type: Office

Location: Fort Leonard Wood • Montana • United States

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Job Level

Junior

About the role

  • Implement and maintain proprietary, site-specific quality control processes and procedures using company-approved systems and software.
  • Conduct routine and special inspections, audits, and assessments to identify quality deficiencies, non-compliance, or process gaps.
  • Collaborate with program managers and supervisors to develop and refine quality control plans and performance strategies.
  • Monitor the quality of materials, workmanship, services, and processes throughout the full project lifecycle.
  • Document, track, and report quality findings, trends, and recommended corrective actions.
  • Ensure all quality control documentation, records, and reports are accurate, complete, and audit-ready.
  • Identify potential quality risks and develop mitigation strategies to reduce operational impact.
  • Investigate root causes of quality issues and coordinate corrective and preventive actions across functional areas.
  • Gather, analyze, and evaluate customer feedback related to service quality and compliance.
  • Use quality data and feedback to support continuous improvement initiatives.
  • Coordinate with Environmental Health (EH), Assistant Environmental Health (AEH), Quality Assurance Supervisors, and Housekeeping Supervisors to align QC activities with contract requirements.
  • Manage budgets and resources associated with quality control activities.
  • Communicate quality control status, risks, and outcomes to clients, regulatory agencies, and internal leadership.
  • Provide training and ongoing guidance to quality control personnel to ensure understanding of standards, procedures, and expectations.

Requirements

  • High school diploma or GED.
  • Minimum of one (1) year of experience in a related quality control or facilities management field.
  • One to two (2) years of experience in quality control evaluation and reporting within facilities management operations.
  • Minimum of two (2) years of experience working in comparably sized healthcare facilities.
  • Knowledge of government regulations, Occupational Safety and Health Administration (OSHA), National Fire Protection Association (NFPA), and The Joint Commission standards.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Proficiency with computer systems and standard office software.
  • Ability to work independently with minimal daily supervision.
  • Ability to communicate effectively in English in both written documentation and oral presentations.
Benefits
  • Comprehensive benefits package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality control processesquality inspectionsauditsquality reportingroot cause analysiscorrective actionscontinuous improvementperformance strategiesrisk mitigationbudget management
Soft Skills
analytical skillsproblem-solvingdecision-makingwritten communicationverbal communicationinterpersonal communicationindependent worktrainingguidancecollaboration
Certifications
high school diplomaGED