Account Manager

• Manage development and presentation of work from start to finish, including brief approval, kickoff, client and legal reviews, and approvals
• Manage regular client communication touch points, including status reports, calls, video chats and email engagements
• Author briefs based on planned campaigns, client input and business needs
• Define key project milestones and actively monitors project progress to ensure on-time, on-budget and on-brief delivery
• Identify growth opportunities strategically on key accounts and proactively helps clients develop new solutions to their business challenges
• Maintain up-to-date account business plans and organizes all project files within Google Team Drives structure
• Handle detail oriented delivery of assets across paid, earned and owned

Designer

• Design across mediums including print, digital, social, motion, and branding
• Translate concepts into polished, strategically aligned designs
• Develop and maintain brand identity systems and ensure consistency across executions
• Provide design mentorship to junior designers and studio team members.
• Partner with Creative Directors and Copywriters to ensure alignment of visuals with ideas.
• Apply deep knowledge of typography, layout, color, and composition to create impactful work.
• Collaborate with production teams to ensure flawless final deliverables.
• Bring a high level of design craft to presentations and client-facing materials.
• Stay current on design trends, tools, and technologies to keep HLK’s work sharp.
• Maintain a strong point of view on the work and push for brave, unexpected solutions.

Senior Designer

Art Director

• Lead concepting and development of original, integrated creative ideas across multiple clients.
• Consistently deliver work that is strategically sharp, on-brand, and executed with excellence including print, video, digital, social, motion/animation, websites, presentations and more.
• Present work with confidence and clarity to clients and internal teams, telling a compelling story.
• Partner with Copywriters, Producers, Strategists, and Account leads to ensure the work ladders up to business objectives.
• Maintain a strong point of view on the work and push for brave, unexpected solutions.
• Steward brand guidelines while knowing when and how to evolve them.
• Balance hands-on execution with leadership and oversight.
• Embrace feedback and use it to refine and elevate your work
• Take personal accountability for delivering high-quality work on time.
• Contribute to agency culture by championing creative excellence and “what’s possible” thinking.

Senior Art Director

Frontend Engineer

• Play a key part in client platform migrations.
• Design, build, and optimize digital solutions that support long-term client needs.
• Use a variety of technologies and APIs to build robust systems for sharing information and serving customer-centric web experiences worldwide.
• Implement and customize Sitecore 9.x and work with XM Cloud, Sitecore Headless Services, JSS/SXA where applicable.
• Architect scalable, high-performing solutions with a focus on maintainability and security.
• Collaborate within the Technology Group and across teams; mentor junior developers.
• Write technical documentation and create application flow diagrams for development stages.
• Participate in content serialization and migration efforts and use modern CI/CD and source control workflows.

Senior Web Developer, Sitecore

Performance Marketing

• Plan, activate, optimize, and report on paid search and display campaigns across Google Suite and Bing for agency brands.
• Active participant in internal program kick-off meetings, providing historical knowledge and persona/benchmark guidance.
• Develop budget and strategic recommendations for Media Strategist to incorporate into media plans.
• Set up campaigns: develop keyword lists, create Ad Groups, write ads, set targeting (geo, demo, mobile), and create GDN and YouTube segments (custom-intent, affinity, etc.).
• Work closely with AdOps to ensure tracking is in place and functioning properly.
• Create Google Suite/Bing strategy slides for media strategists as needed.
• Present search strategies/tactics/results to clients when opportunities arise.
• Pull Google Suite reporting and provide analysis for Media Strategist.
• Constantly monitor Google Suite performance and recommend/implement optimizations.
• Create A/B landing page and ad copy tests to determine optimal combinations.
• Research and push clients to test new Google Suite offerings when appropriate.

Account Manager

Senior Designer

Senior Art Director

Senior Web Developer, Sitecore

Paid Search Manager