Hitachi

Service Sales Specialist

Hitachi

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Identify and win new service opportunities across your customer base.
  • Generate and manage RFQs (Requests for Quotation) to ensure all proposals meet customer expectations, technical requirements, and budget constraints.
  • Champion our service offering by presenting tailored, value‑driven solutions.
  • Act as the face‑to‑face point of contact for a wide range of customers, nurturing long-term relationships.
  • Lead discussions and negotiations on contract baselines, commercial terms, and supporting documents.
  • Ensure all commercial activities are executed accurately and within agreed timelines.
  • Document contract amendments and oversee change management throughout project execution.
  • Monitor contract performance and take proactive actions to address deviations.
  • Collaborate with technical, financial, legal, and project delivery teams to ensure smooth operations.
  • Provide market and customer insights to support strategic decision‑making.
  • Apply your understanding of commercial and contractual principles to secure both customer satisfaction and project success.
  • Work closely with our Service Tendering team to secure bids and grow the business.

Requirements

  • Proven experience in technical sales, service sales, or commercial roles within energy, utilities, engineering, or industrial sectors.
  • Strong understanding of commercial frameworks, contract terminology, and negotiation processes.
  • Experience managing RFQs, developing proposals, and closing service‑based opportunities.
  • Excellent customer‑facing skills with the ability to communicate complex solutions clearly.
  • Strong commercial judgement and the ability to balance customer needs with business objectives.
  • Exposure to high-voltage systems, substations, transformers, or grid technologies.
  • Understanding of service lifecycle offerings and asset management principles.
  • Familiarity with tendering processes and service contract structures.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical salesservice salescommercial frameworkscontract terminologynegotiation processesRFQsproposal developmentservice lifecycle offeringsasset management principlestendering processes
Soft Skills
customer-facing skillscommunicationcommercial judgementrelationship managementstrategic decision-making