Global Account Manager – Top Hyperscaler, Colocation
Hitachi
full-time
Posted on:
Location Type: Office
Location: Seattle • Washington • United States
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About the role
- Shape and own a long‑term, customer‑centric account strategy that positions Hitachi Energy as a key partner in the datacenter ecosystem
- Lead annual planning and high‑impact business reviews to steer strategic priorities and long‑term growth
- Turn deep customer insights into concrete actions that accelerate results and strengthen relationships
- Deliver strong order and pipeline performance by focusing on high‑value, solution-led opportunities
- Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market
- Engage senior‑level stakeholders globally and build trusted-advisor relationships that shape customer decisions
- Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time
- Lead and coordinate a cross-functional global account team, ensuring seamless collaboration and fast response to customer needs
- Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations
- Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community
Requirements
- 10–15+ years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)
- Proven ability to lead long-term, multi-line account strategies, including broad solution portfolios and multi-year roadmaps
- A strong track record of driving upsell and cross-sell growth, identifying new value streams, and expanding share-of-wallet within key global accounts
- Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive-level relationships
- Demonstrated success in retention and expansion strategies for high-value, global strategic accounts
- Deep understanding of customer, market, and technology trends shaping the datacenter industry
- Consistent achievement of ambitious sales and growth targets, especially in global or multi-regional environments
- Experience leading cross-functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies
- Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels
- Strong digital proficiency, including CRM discipline, data-driven decision-making, and modern sales tooling
Benefits
- Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.
- Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance
- Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
- Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
- Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic account managementcomplex solution sellingpipeline managementupsell growthcross-sell growthcustomer experiencesales targetsdata-driven decision-makingmulti-line account strategiessolution portfolios
Soft Skills
customer-centricleadershiprelationship buildingcommunicationorganizational skillsinfluencenegotiationcollaborationclaritystrategic thinking