Hitachi

Inside Sales Representative

Hitachi

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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About the role

  • Execute daily customer activities, including order entry, tracking, and timely response to inquiries.
  • Manage order coordination with local business units and communicate delivery timelines.
  • Develop bids and proposals responsive to customer requirements using Hitachi Energy tools and processes.
  • Write and revise proposal and contract documents, compile data for reporting scope, terms, cost, and profitability.
  • Participate in customer and internal meetings to exchange information and review contract requirements.
  • Investigate technical issues and support corrective actions to prevent recurrence.
  • Execute change orders and assist with collection of overdue invoices.
  • Provide periodic reporting for outstanding orders, Vendor Managed Inventory, or Blanket Order management.
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Requirements

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Bachelor’s degree in engineering, business or related field
  • Minimum of 3-5 years of customer support experience in Industrial, EPC, Utility, or related fields (5 years preferred).
  • General knowledge of power transmission and distribution products/systems; power generation experience preferred.
  • Previous experience with business-to-business customer support.
  • Familiarity with CRMs and web portals; knowledge of SAP and Salesforce preferred.
  • Proficient in Microsoft Suite (Word, PowerPoint, Excel).
Benefits
  • Attractive health and retirement benefits
  • Paid leave and flexible work arrangements
  • Access to learning platforms and career development programs
  • Equal Employment Opportunity (EEO) - Females/Minorities/Protected Veterans/Individuals with Disabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order entryproposal writingcontract managementdata reportingchange order executioncompliance managementpower transmission systemspower distribution systemsbusiness-to-business customer supportVendor Managed Inventory
Soft Skills
communicationcustomer serviceproblem-solvingteam collaborationorganizational skills